Assistant Site Manager

Overview

BLISS Car Wash is looking for an Assistant Site Manager. Compensation is $18.00 to $20.00 per hour plus commission, with a $750 sign-on bonus. Benefits include medical, dental, vision, critical illness & accident insurance, 401(k) with employer matching, flexible hours, and free weekly car washes. Opportunities for growth within the BLISS family are available.

• Manage site staff and maintain a clean, safe, and efficient site.
• Assist with daily paperwork in the manager’s absence.
• Train the team on internal and external programs and build customer loyalty through the membership program to provide the best customer experience.
• Train the team on Monthly Unlimited Wash Memberships and Single Wash Packages.
• Provide daily direction to staff and ensure safety and compliance procedures are followed.
• Maintain strong problem-solving skills and stay in regular communication with the Site Manager.
• Follow through on on-site open/close processes and ensure the site is fully operational during business hours.
• Foster a culture of exceptional customer care and provide positive, proactive leadership with training and feedback.
• Maintain product knowledge and preparation; keep work areas clean and safe for employees, vendors, and guests.
• Follow directions and make decisions aligned with job functions.
• Perform (after-hours) site cleaning of tunnel equipment, tunnel floor, walls, pit, vacuum area, queuing area, etc.
• Maintain a high standard of personal appearance and comply with uniform policies.
• Ensure compliance with local, state, and federal laws and internal audits.
• Enjoy working outdoors and be a team player.

• Greet guests and create an exceptional first impression.
• Offer and sell Monthly Unlimited Wash Memberships and Single Wash Packages.
• Ensure vehicles are loaded correctly and safely onto the conveyor; prep vehicles within company guidelines.
• Quality Control: verify BLISS cleanliness and wipe down vehicles per guidelines.

• Maintain the highest level of customer care.
• Adapt to high-volume retail and changing conditions; take initiative when problems arise.
• Flexibility to adapt to various situations and strong attention to detail with the ability to meet deadlines.
• Ability to work varied hours/days as business dictates.
• Demonstrated ability to improve staff performance through motivation, training, and setting clear expectations.

• Excellent verbal communication skills.
• Ability to lead, support, and contribute to team goals.

• Ability to communicate in English.
• Communicate operational concerns with management and co-workers.

• Reports to the Site Manager.

• Works outdoors with exposure to fumes from vehicles, equipment, and cleaning solvents.
• Constant fluctuations in temperature and conditions; noise and vibration exposure.

• Must be able to lift up to 50 lbs.
• Stand or walk for extended periods.
• Flexible hours, including nights, weekends, and holidays.
• Ability to operate related equipment.

The above description is intended to describe the general nature and level of work performed. It is not exhaustive; the company reserves the right to amend responsibilities as needed.

BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. A sign-on bonus is payable after 90 days of continued employment. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.