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Retail Service Specialist
Job in
Placentia, Orange County, California, 92870, USA
Listed on 2026-06-04
Listing for:
O'Reilly Automotive
Full Time
position Listed on 2026-06-04
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Support, Retail & Store Manager
Job Description & How to Apply Below
Lead store team members in providing excellent customer service to retail and professional customers;
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs;
Process buy online/ship to store, hub and store to store transfers, and DC add orders; contact customers on shipment arrivals as needed;
Handle returns and exchanges; issue refunds using correct payment methods and stage returned merchandise correctly;
Perform all store opening/closing duties and secure money/deposits per policy; manage security procedures and deliveries
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