Site Supervisor - Residential Community

This role involves supervising Security Officers, Lead Officers, and other company personnel assigned to client sites. Responsibilities include ensuring post orders are followed, completing rounds, filing reports, notifying authorities, coaching staff, training personnel, and coordinating coverage.

• Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
• Coaches and disciplines personnel as appropriate; seeks advice from management or designated representatives; meets personally with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
• Assists in the submission of payroll and personnel information to the company as designated.
• Ensures adequate coverage of all posts and positions in conjunction with company management or representatives.
• Prepares, files, and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
• Carries out supervisory duties that may include interviewing, orienting and training employees; planning, assigning, and directing work; coaching, appraising, rewarding, disciplining employees; addressing complaints, resolving problems; and making hiring and termination recommendations.
• May perform the duties of a Security Officer in accordance with post orders and company policy.

Education/

Experience:

High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job. Minimum 2 years of retail experience preferred.

Competencies:

• Must hold and continue to meet requirements for any applicable state, county and municipal license for Security Officers.
• Knowledge of security operations with emphasis on patrol, inspection and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to learn quickly and carry out instructions in written, oral, or diagrammatic form.
• Ability to track and maintain schedule assignments.
• Effective team member and professional composure under unusual circumstances.
• Courteous telephone manner.
• Adaptability to various sites and changes in post procedures.
• Writing routine correspondence, including logs and reports.
• Good organizational and customer service skills.
• Strong interpersonal skills to interact effectively with clients across diverse cultures.

Requirements include maintaining composure in dealing with authorities, executives, clients, staff, and the public, often under urgency and pressure. Other duties:

• Possible exposure to stressful situations.
• Background, reference checks, controlled substance testing, and behavioral surveys.
• Directing and disciplining staff positively.
• Potential overtime without advance notice.
• Handling multiple tasks concurrently.
• Keyboarding, basic computer usage, operating controls.
• Clear communication and reporting.
• Frequent sitting, standing, walking, climbing stairs, inclines, uneven terrain.
• Reaching, stooping, kneeling, crouching, crawling.
• Frequent lifting of up to 10 pounds, occasionally up to 25 pounds.
• Close vision, distance vision, focus adjustment.
• Regular vehicle use.
• Occasional stressful and physical activity.
• Exposure to inclement weather or environments requiring protective gear.
• Handling sensitive and confidential information.

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
  
  Paid time away from work

EOE/M/F/Vet/Disabilities