Outside Service Supervisor

Overview

The Outside Staff Supervisor is responsible for supervising the outside staff to provide outstanding customer service to members and guests at the club. This position supports the golf operations team by assisting with essential outside services, such as bag handling, cart preparation, range operations, and maintaining the cleanliness of work areas. The staff is responsible for staging and storing golf carts, ensuring they are clean, functional, and ready for use.

Additionally, the role involves providing various golf-related services, ensuring a seamless and enjoyable experience for all golfers.

• High school diploma, GED, or equivalent.
• Prior experience in a similar role or strong knowledge of golf.
• Strong communication skills, with the ability to interact effectively with members, guests, and staff.
• Strong knowledge of golf etiquette, rules, and best practices.
• A positive attitude and commitment to providing outstanding service.
• High attention to detail and reliability.

Supervising a team of 20 in the outside services department.

• Cleaning / Staging Carts
• Picking the Driving Range
• Opening and Closing Procedures for Cart Barn, Driving Range and Golf Course
• Greeting Members and Guests
• Managing the Bag Drop