Eligibility Specialist Trainee​/I​/II - South Lake Tahoe

Description

SOUTH LAKE TAHOE, CA LOCATION ONLY. THE COUNTY OF EL DORADO is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits.

The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

The County of El Dorado, Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include:
Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities.

The Health and Human Services Agency’s Social Services Division strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self‑sufficient by offering the following services:
Cal Fresh, CalWORKs, Medi‑Cal, General Assistance, and employment services.

Use your knowledge and experience to help those in your community! You will have the opportunity to determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi‑program caseload administration; initiate and process casework through automated systems, and identify needs and make appropriate referrals for health, social, and/or employment services.

• Perform interactive interviews to elicit eligibility information; obtain and/or verify financial, employment, tax, and personal demographic information; and determine eligibility for public assistance programs and services.
• Analyze financial and eligibility information to determine initial or continuing eligibility for multiple aid programs.
• Explain regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services.
• Ensure accuracy and completion of application and declaration forms.
• Resolve discrepancies by securing documentation, medical records, and confirmation from other agencies.
• Enter and retrieve numerical and narrative data and issue benefits from an automated computer system.
• Evaluate clients for and answer questions on Advanced Payment Tax Credits related to health care reform.
• Explain a variety of plan options, costs, and individual plan features through Covered California.

Eligibility Specialist Trainee, Salary Range $21.84 - $26.54 Hourly:

• Two (2) years of full‑time clerical experience involving public contact, interviewing, math computations, completion of forms, or eliciting information from the public; OR
• One (1) year of full‑time experience determining eligibility for loans, financial assistance, unemployment or veterans benefits, or publicly or privately funded health, counseling, or social services programs; OR
• Completion of sixty (60) semester or ninety (90) quarter college units.

Eligibility Specialist I, Salary Range $22.95 - $27.90 Hourly:

• One (1) year of full‑time experience performing duties equivalent to the County's class of Eligibility Specialist Trainee; OR
• One (1) year of full‑time experience determining eligibility for health programs, loans, financial assistance, unemployment, or other benefits; and Two (2) years of clerical work involving public contact; OR
• Two (2) years of full‑time experience determining eligibility for health programs, loans, financial assistance, unemployment, or other benefits; OR
• Four (4) years of full‑time…