Salesperson, Automotive Sales

SALESPERSON# SALESPERSONHot Job Thompsons Toyota - Placerville, CA 95667## Overview Salary Range $65,000.00 - $ Base+Commission/year## Description
*
* Job Title:

Sales Consultant
**** Thompsons Auto Group
**** Thompsons Auto Group
** is committed to providing outstanding customer experiences and fostering a positive workplace that reflects our core values of
** integrity, servants attitude, accountability, continuous improvement, teamwork, and fun**.

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- ** Position Summary
** The
** Sales Consultant
** is responsible for guiding customers through the vehicle selection and buying process to ensure a memorable, positive experience. This role requires excellent communication skills, a deep understanding of automotive products, and a dedication to providing exceptional service that aligns with
** Thompsons Auto Group’s
** mission of delivering the highest level of customer satisfaction.

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- ** Reports To
** General Sales Manager/ Sales Manager
** Key Responsibilities
**** Customer Relationship Management**
* ** Customer Engagement:
** Greet customers warmly, assess their needs, and build rapport to ensure a comfortable and enjoyable sales experience.
* ** Needs Assessment:
** Conduct in-depth discussions with customers to identify vehicle needs, budget preferences, and any specific requirements.
* ** Product Knowledge:
** Provide detailed information on vehicle features, options, and pricing to support the customer’s decision-making process.
* ** Product Presentations:
** Conduct vehicle demonstrations, explaining features, technology, safety, and performance to meet customer needs.
* ** Test Drives:
** Coordinate and accompany customers on test drives, addressing any questions or concerns during the process.
* ** Follow-Up:
** Proactively maintain communication with prospects and previous customers, following up on leads, inquiries, and potential sales opportunities.
** Sales and Performance Goals**
* ** Manage Total Opportunities:
** Track and manage total sales opportunities to maximize engagement and conversion rates.
* ** Unit Volume:
** Meet or exceed monthly sales unit goals, contributing to overall dealership performance targets.
* ** Front and Back End PVR:
** Monitor and achieve front and back end per vehicle retail (PVR) targets by maximizing profitability on both vehicle sales and financing or insurance options.
* ** Sell Accessories and Aftermarket Options:
** Present and sell accessories, warranties, and aftermarket services that enhance vehicle value, safety, and enjoyment for the customer.
* ** High Customer Service Scores:
** Consistently achieve high customer service scores by delivering exceptional, personalized service and support throughout the sales process.
* ** Sales Documentation:
** Prepare all necessary paperwork for vehicle purchases, trade-ins, and financing in compliance with dealership standards and state regulations.
* ** Product and Service Offerings:
** Inform customers about additional services, warranties, and protection plans that could enhance their ownership experience.
* ** Trade-In Appraisal:
** Assist customers with the trade-in process, coordinating evaluations, and explaining offers to ensure transparency.
* ** Financing Assistance:
** Guide customers through financing and leasing options, collaborating with the finance team to secure favorable terms.
* ** Close Sales:
** Achieve monthly sales targets through skilled negotiation, customer satisfaction, and adherence to dealership sales processes.
** Administrative Duties**
* ** Documentation:
** Prepare and maintain accurate records of customer interactions, sales, and purchases using the dealership’s CRM system.
* ** Finance and Insurance Coordination:
** Work closely with the finance team to provide customers with suitable finance and insurance options, ensuring a seamless process from selection to delivery.
* ** Dealership Standards:
** Maintain an organized and appealing workspace that reflects Thompsons’ commitment to professionalism and customer care.
** Customer Satisfaction and Delivery**
* ** Customer Handover:
** Coordinate with the delivery team to ensure each vehicle is prepared, clean, and ready for customer pickup.
* ** Post-Sale Follow-Up:
** Conduct post-sale follow-ups to ensure customer satisfaction, address any questions or concerns, and encourage repeat business.
* ** Promote Referral Programs:
** Encourage satisfied customers to refer friends, family, and colleagues by highlighting the benefits of referral rewards and loyalty programs.## Qualifications
** Qualifications**
* *
* Education & Experience:

**  + High school diploma or equivalent.  + Previous sales or customer service experience, preferably in the automotive industry.
* ** Skills &

Competencies:

**  + Strong sales and negotiation skills with a proven track record of meeting or exceeding sales goals.  + Excellent communication skills, both verbal and written.  + Detail-oriented with strong organizational abilities.  + Ability to manage multiple customers and prioritize tasks in a fast-paced…