Security Shift Mgr

DUTIES AND RESPONSIBILITIES

• Assists in the supervision of Security Officers on assigned shift.

• Maintains adequate staffing levels, by interviewing, selecting, training, scheduling, evaluating, promoting and disciplining team members, as needed.

• Patrols the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the appropriate individual, to ensure the safety and protection of guests, team members and the entire facility.

• Acts as a back-up to Security Officers on assigned shift, and assumes their duties when necessary.

• Prepares and requests reports on incidents involving guests, team members and/or the facility, as needed.

• Guards transfers of monies and chips on the casino floor, as well as the physical transportation of chip fills and credits.

• Interacts with guests and team members in a positive, professional manner.

• Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained.

• Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.

• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.

• Directly supervises Shift Supervisors, Security Officers and EMTs on an assigned shift.

• Create and utilize a comprehensive and sustainable employee engagement strategy through both formal and informal feedback as well as constant communication

• Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS

• High school diploma or GED required; an Associate of Arts degree in any field is preferred.

• Must have a minimum of one year of supervisor and guest services experience.

• Two years of experience in law enforcement or gaming security strongly preferred.

• Must be at least 21 years of age.

Equal Opportunity Employer
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