Heavy line Technician

Company:
Thompsons Auto Group Compensation:
Up to $56 per hour flat rate (depending on location, experience, and certifications)

Summary:

Thompsons Auto Group is seeking an experienced and skilled Service Technician to join our team. As a Service Technician, you will play a critical role in delivering high-quality service and repairs, contributing to our reputation for excellence. We are committed to maintaining a culture that reflects our core values:
Integrity, Servant’s Attitude, Accountability, Continuous Improvement, Teamwork, and Fun. Join us and be part of a team that values personal growth, customer satisfaction, and a positive work environment.

Key Responsibilities:

Diagnose and Repair:
Accurately diagnose mechanical and electrical issues in a range of vehicles, performing repairs with precision and efficiency to meet Thompsons’ standards of quality and integrity.

Preventative Maintenance:
Perform routine maintenance services such as oil changes, tire rotations, brake checks, and fluid top-offs, always with a focus on the safety and satisfaction of our customers.

Customer-Focused Service:
Communicate openly and effectively with Service Advisors to provide accurate repair details and cost estimates, demonstrating a servant’s attitude and ensuring the customer’s needs are prioritized.

Team

Collaboration:

Work closely with other technicians and team members, supporting one another and embodying the teamwork value to achieve our common goal of exceptional customer service.

Continuous Learning:
Stay current on manufacturer guidelines, technical service bulletins, and the latest diagnostic tools, reflecting our commitment to continuous improvement.

Safety and Compliance:
Follow all safety protocols and adhere to federal, state, and local regulations to maintain a safe and compliant working environment.

What We Offer:

At Thompsons Auto Group, we believe in supporting our employees and providing a comprehensive benefits package designed to enhance both work and life satisfaction. Our benefits include:401(k) Plan with company matching

Health Insurance:
Comprehensive medical coverage

Vision and Dental Insurance Life Insurance:
Company-sponsored life insurance plans

Paid Time Off:
Generous vacation and personal leave to recharge

Employee Discounts on vehicle purchases and services

Professional Development:
Opportunities for continuous learning and certifications

A Positive, Team-Oriented Work Culture where your growth and contributions are valued

Qualifications:

Experience:

Previous experience as an automotive technician, preferably within a dealership environment.

Certifications:

ASE Certification or manufacturer-specific certifications are highly desirable.

Skills:

Proficiency in using diagnostic tools, performing mechanical repairs, and completing electronic and safety inspections.

Attention to Detail:
Ability to work with precision, demonstrating integrity in all work to maintain high standards.

Problem-Solving:
Strong troubleshooting skills with the capability to solve complex technical issues.

Professionalism: A commitment to maintaining a neat and professional appearance and representing Thompsons’ core values in every interaction.

Physical Requirements:

Environment:
Work is primarily in a service bay environment.

Mobility:
Frequent standing, walking, and lifting up to 50 lbs.

Hand Dexterity:
Regular use of hands and arms for tasks involving tools and equipment.

Visual Requirements:
Ability to read technical manuals, diagrams, and vehicle documents.

Thompsons Auto Group Culture and Core Values:

At Thompsons Auto Group, our team thrives in a culture that values Integrity, Servant’s Attitude, Accountability, Continuous Improvement, Teamwork, and Fun. Here’s what that means for you as a Service Technician:

Integrity:
We do the right thing, ensuring every repair and customer interaction is honest and transparent.

Servant’s Attitude:
We put customers first, serving them with humility and respect.

Accountability:
We take pride in our work and own our results. Getting it right the first time is our standard.

Continuous Improvement:
We invest in personal and professional growth. Technicians are encouraged to enhance their skills and stay updated with the latest advancements in the industry.

Teamwork:
We work together as ONE Thompsons Family, always prioritizing team success over individual accomplishments.

Fun:
We believe in fostering a positive and enjoyable workplace where enthusiasm is encouraged, making it a great place for both employees and customers.

Education and Requirements:

Education:

High school diploma or equivalent; technical training or certification is a plus.

Licensing:
Valid Driver’s License.

Tools:
Must have own set of basic automotive tools.
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