Licensed Refrigeration Service Technician - CT

Ready to take your skills to the next level? Join a team that values craftsmanship, growth, and industry excellence.

Joe Warren & Sons Co. (JWS) is continuing to expand in Connecticut and Rhode Island and we’re looking for a licensed Connecticut Refrigeration Technician to be a key player in our growing team. Since 1991, JWS has built a rock-solid reputation across New England, delivering expert service in commercial refrigeration and kitchen equipment. We’re family-led, customer-focused, and technician-driven, and we take pride in our supportive culture and commitment to high-quality service.

If you’re an experienced, CT-licensed technician eager to leverage your expertise in refrigeration and food equipment repair, this is your opportunity to be part of something big.

• Travel to client sites to diagnose and repair refrigeration and ice machine equipment
• Ensure clear and accurate paperwork for all customer services
• Coordinate with the Parts Department for precise parts identification and ordering
• Ensure timely and professional installation of ordered parts
• Keep the service truck tidy and maintain an organized inventory of parts and tools
• Engage with manufacturers, sales reps, dealers, and customers
• Identify service challenges, gather relevant data, and formulate effective solutions
• Collaborate with manufacturers for equipment diagnosis when required
• Offer top-tier service and clearly communicate service requirements to customers
• Advocate for and suggest additional JWS services to customers as appropriate
• At JWS, we value teamwork and knowledge-sharing, technicians are encouraged to mentor and support junior team members, helping to develop their skills while fostering a collaborative and high-performing service team

Physical Requirements:

This role involves physical activity including walking, standing, driving, sitting, squatting, kneeling, reaching overhead, bending, twisting, and turning for up to an 8-hour workday. Candidates should also expect windshield time while traveling between client locations.

• Connecticut Refrigeration License Required – Candidates must hold a valid CT Refrigeration Technician License to be considered
• EPA Certification with a strong emphasis on safety and compliance
• Minimum of 3 years of experience in commercial refrigeration/ice machine equipment repair
• Ability to work independently while also being an effective team collaborator
• Strong mechanical and troubleshooting skills, including gas, electric, plumbing, and steam repairs
• Proficiency in using hand tools and experience with electrical wiring, piping, and brazing
• Valid driver’s license with the ability to travel within the assigned service area
• Physically capable of lifting and carrying up to 75 pounds
• Excellent customer service and communication skills, with a strong focus on building client relationships
• Organized and detail-oriented, with the ability to multitask and prioritize workload efficiently

Total Compensation: $80,000.00 - $+ per year based on experience

• Attractive compensation package with periodic reviews, bonuses, and increments
• Very competitive 401k with a 4% Safe Harbor Match
• Comprehensive
  
  Health Benefits:
  
  Medical, Dental (FREE), Vision, and HSA
• Ready-to-Go Company Vehicles:
  Equipped with all necessary tools and equipment
• Flexible On-call with Overtime:
  Infrequent on-call schedules and plentiful OT opportunities with incentive pay
• Career Growth:
  Paid training, tuition assistance, and numerous advancement opportunities
• Mentoring
  
  Incentives:
  
  Earn extra by mentoring through our Experienced Training Program
• Life & Disability Insurance for your peace of mind
• Benefi…