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Automotive Parts Counter Sales Rep
Job in
Plainfield, Will County, Illinois, 60585, USA
Listed on 2026-06-12
Listing for:
PrideStaff
Full Time
position Listed on 2026-06-12
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
KEY RESPONSIBILITIES QUALIFICATIONS & REQUIREMENTS
- Order Processing: Handle a high volume of inbound inquiries via telephone, email, and walk-in counter interactions, accurately logging and executing orders within the enterprise inventory management database.
- Parts Lookup & Technical Identification: Utilize modern digital parts catalogs and specialized lookup systems to accurately identify, locate, and cross-reference correct automotive components based on unique customer vehicle specifications.
- Account Management & Service: Maintain standard-setting client relations with commercial accounts; provide rapid updates on pricing structures, parts availability, and order delivery ETAs.
- Logistics & Warehouse Operations: Retrieve ordered parts directly from the warehouse layout to fulfill counter pickups, stage parts for prompt distribution by delivery drivers, and assist with processing incoming inventory shipments and cycle counts.
- Showroom Standards: Maintain clean, professional workspace standards across the immediate sales counter area, digital catalog lookup terminals, and public-facing retail displays.
- Professional Experience: Prior experience in automotive parts sales, industrial retail service, warehouse processing, or an equivalent fast-paced customer-facing role is highly preferred.
- Technical Aptitude: Solid computer literacy with a verified ability to learn internal inventory software architectures and navigate multi-manufacturer parts catalogs quickly.
- Communication Skills: Refined, professional verbal and written communication mechanics tailored for high-volume phone environments and direct face-to-face interactions.
- Physical Requirements: Ability to stand or remain mobile throughout extended shifts, with the physical capacity to comfortably lift, carry, and maneuver components weighing up to 50 lbs.
- Core Competencies: Deep attention to detail, strong self-organization, and a proven ability to process data efficiently under strict timeline constraints.
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