Laboratory Technician​/GP Technician

Position Summary

The Laboratory Technician plays a crucial role in delivering outstanding patient care, supporting our veterinary team, and contributing to an exceptional client experience. This position requires strict adherence to hospital protocols and a strong alignment with our core values:
Integrity, Teamwork, Service Excellence, Goal Orientation, and Innovation.

• Department Oversight:
  Manage the daily operations of the laboratory department
• Laboratory Testing & Equipment Use:
  Receive, prepare, and accession veterinary samples (including blood, urine, and feces) for laboratory analysis
• Conduct diagnostic tests using both automated instrumentation and manual techniques
• Perform blood chemistry and endocrinology testing to evaluate various analytes in blood and body fluids
• Analyze urine samples using both chemical and microscopic evaluation, including both manual and automated methods
• Operate and maintain laboratory equipment such as analyzers, centrifuges, microscopes, and pipettes
• Perform pre-anesthetic bloodwork for scheduled procedures and emergency cases
• Ensure proper handling, labeling, and storage of all specimens according to hospital guidelines
• Maintain inventory, restock laboratory supplies, and ensure cleanliness and order
• Perform daily, weekly, and monthly maintenance and quality control on lab analyzers as outlined in QA protocols
• Example activities (as applicable): workflow optimization to align with hospital growth and evolving needs
• Act as a liaison with external laboratories to optimize test ordering, turnaround time, and efficiency
• Maintain and organize the external laboratory reference binder
• Oversee the implementation and training in new technologies and lab equipment in conjunction with tech managers
• Report any discrepancies in labs to the appropriate manager

• Paid Time Off
• Medical, Dental, & Vision Insurance
• Short/Long-Term Disability & Life Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• 401k (Available for Full-Time & Part-Time Employees)
• Weekend Pay Differential (Available for Full-Time & Part-Time Employees)
• Employee Pet Discounts (Available for Full-Time & Part-Time Employees)
• CE Allowance & License Reimbursement
• Uniforms Provided & Replacements
• EAP, Anniversary & Birthday Gifts, Employee Engagement Events

• Accurately release results and ensure they are properly recorded and attached to the appropriate patient medical record
• Tasking the doctor with appropriate labs daily, taking the duty of the CSR
• Reviewing the Reference Lab Bloodwork sheets, taking the duty from GP Tech Manager
• Follow all applicable SOPs for reading, interpreting, and reporting diagnostic results
• Verify that all specimens are submitted and processed accurately, with appropriate patient identification
• Ensure the proper processing of employee lab submissions

• Support surgical teams by running necessary pre-operative labs
• Provide assistance during procedures including IV catheter placement, induction, restraint, and recovery as needed
• Assist with all incoming ER patients by processing required labs in a timely manner for quick turnaround
• Assist with ER patients – restraint, IV catheter placement, blood draws, etc.
• Maintain a safe environment by following biohazard and chemical handling guidelines
• Adhere to infection control practices to mitigate the risk of zoonotic disease transmission
• All other duties as assigned by their manager

• This person will report to the GP Technician Manager
• Open availability is preferred, with the ability to work anytime between 7:00 AM and 8:00 PM, Monday through Saturday. Shift lengths may vary by season. For example, summer schedules may include three 12-hour shifts per week, while winter schedules may consist of five 8-hour shifts per week. Flexibility in availability is required.
• Schedule subject to change based on hospital needs and reevaluation
• Open availability preferred
• Compensation $18-$26 depending on experience

• Demonstrated reliability, flexibility, and no disciplinary occurrences within the last 12 months
• Veterinary Experience of 2+ years, recommended but not required
• High attention to detail and strong organizational skills
• Ability to prioritize and multitask effectively in a fast-paced environment
• Proficient in IDEXX systems and general IT competency
• Strong written and verbal communication skills
• Proven ability to work both independently and collaboratively as part of a team
• Commitment to upholding and representing the core values of NVA