Certified Pharmacy Technician

Pharmacy Technician Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and other Pharmacy Department duties in accordance with state and federal regulations.
• Use pharmacy systems to obtain patient and drug information and process prescriptions. Assist and coach pharmacy technicians and cashiers in operating pharmacy cash registers if PTCB certified.
• Model and deliver a distinctive and delightful customer experience.

• Engage customers and patients by greeting them and offering assistance with products and services, resolving issues, and answering questions to ensure a positive experience.
• Model and share customer service best practices with all team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with most valuable customers.

• Assist in the practice of pharmacy under pharmacist supervision, respecting state, federal, and company policy and the Walgreen Co. Pharmacy Code of Conduct.
• Perform duties assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager, including entering patient and drug information, filling prescriptions, verifying medicines, scheduling, and maintaining workflow.
• Report prescription errors immediately and adhere to Company policies and the Quality Improvement Program.
• Strictly adhere to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable dispensing activities.
• Register sales on assigned cash registers, handle cash, and assist customers in locating products.
• Handle telephone calls not requiring the pharmacist’s personal attention, including those to physicians.
• Process manual claims for third‑party prescription services and other clerical duties as assigned.
• Assist the Pharmacy Department with inventory management activities such as ordering, unpacking, checking, and storing shipments, and filing claims for overages, shortages, or damaged goods.
• Assist the pharmacist administering clinical services, including collection and labeling of blood/urine samples and coordination of healthcare clinics.
• Support the Pharmacy Manager and Staff Pharmacist in building relationships with local medical community members through outreach and detailing.
• Assist with exterior and interior maintenance of the Pharmacy Department, ensuring supplies, cleanliness, and appearance.
• Comply with all company policies, procedures, and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

• Earn and maintain PTCB certification through the designated training program or state‑required certification. PTCB certification is a condition for promotion to senior technician.
• Attend training, complete PPLs requested by Manager, and acquire continuing education credits. Maintain knowledge and skill in healthcare and pharmacy along with the latest developments.

• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

• Preference for six months of experience in a retail environment.
• Preference for prior work experience with Walgreens.
• Preference for good math skills for accurate prescription filling (counting, measuring, weighing).
• Preference for strong computer skills.
• Preference for knowledge of store inventory control.
• Preference for PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Salary Range: $18 - $21.5 per Hour

This role will remain open until filled.