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Patient Access Representative- Plainfield, IL

Job in Plainfield, Will County, Illinois, 60544, USA
Listing for: Edward Elmhurst Health
Full Time position
Listed on 2026-08-12
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 28000 - 40000 USD Yearly USD 28000.00 40000.00 YEAR
Job Description & How to Apply Below
## Patient Access Representative
- Plainfield, ILApplylocations:
EDO Plainfield 24600 W 127th Street:
EDO Plainfield 16519 S Route 59time type:
Full time posted on:
Posted Yesterday job requisition :
R42959
** Hourly Pay Range:**$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
* ** Position Highlights:**  + Sign on bonus: N/A  + Position:
Patient Access Representative I  +

Location:

Plainfield 24600 W 127th Street  + Full Time: 40 hours  +

Hours:

Monday-Friday:
Hours range between 7:00 am to 9:00 pm  + Rotating Weekends: HOURS RANGE FROM 7:00 am - 9: 00 pm  + Holidays
- Rotating Holiday Schedule  + Required Travel:
If needed  
** A Brief Overview:
** The Patient Access Representative I is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.

*
* What you will do:

**  + Greet and assist patients in a courteous and professional manner during the registration process.  + Collect and accurately enter patient demographic and insurance information into the hospital's electronic health records system.  + Schedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times.  + Verify patient contact information and confirm appointment details.  + Verify patient insurance coverage and eligibility, confirming the accuracy of policy information.  

+ Collaborate with insurance providers and billing teams to address insurance-related issues.  + Provide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options.  + Ensure clear and effective communication with patients to address their questions and concerns.  + Review and verify patient registration data and insurance information to ensure accuracy.  + Address discrepancies or errors in patient access records promptly and collaborate with the team to resolve issues.  

+ Promote a positive patient experience by minimizing wait times, ensuring a welcoming environment, and providing exceptional customer service.  + Help patients feel comfortable and informed during the registration and scheduling process.  
*
* What you will need:

**  + Associates Degree Health Administration Required  + Previous experience in patient access, healthcare administration, or a related field is preferred. And  + Experience using patient registration and scheduling systems.  
** Benefits:**  + Career Pathways to Promote Professional Growth and Development  + Various Medical, Dental, and Vision options  + Tuition Reimbursement  + Free Parking at designated locations  + Wellness Program Savings Plan  + Health Savings Account Options  + Retirement Options with Company Match  + Paid Time Off  + Community Involvement Opportunity
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