Assistant General Manager

WE ARE HAMRAHamra Enterprises has great opportunities for driven people who are looking for a fun, energetic atmosphere with room to grow. We are dedicated to our Core Values; letting you love what you do and do what you love! We operate with integrity, humanity, and by empowering our employees to advance their careers.

OUR CORE VALUESFUN
- We love what we doFAMILY
- We cherish and nurture relationships INTEGRITY
- We honor our wordSELF EXPRESSION
- We embrace our humanity DISCOVERY
- We have the courage to create the future

At Hamra Enterprises, “success” means moving our business and our communities forward. We actively engage in philanthropic endeavors including our work with Boston Children’s Hospital, Make-A-Wish IL, the Dave Thomas Foundation for Adoption, and Children’s Miracle Network.

JOB DESCRIPTION The Assistant General Manager (AGM) directly supports the General Manager in leading operations in the bakery-cafe, delighting guests every day, and growing the business – while taking ownership for the hiring, training, and development of the rest of the team. Through focused development, this role serves as a launchpad to becoming our next General Manager.

KEY RESPONSIBILITIES Support your General Manager by making key decisions and problem solving.

Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.

Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.

Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.

Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers in the people processes.

Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.

Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.

Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.

Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.

Help build our Culture of warmth, belonging, growth, and trust.

WE OFFER Manager Bonuses
- Earn bonuses for achieving key metrics each period

Benefits Package
- Medical, Dental, Vision, Disability, Critical Illness, etc Other Voluntary Benefits - 401k with company match, HSA with company contribution, Life Insurance, etcPaid Vacation & Sick Time
- Earn an hour of sick time for every 30 hours worked!

Employee Emergency Fund
- We understand life happens and sometimes you need extra support (Learn more )Opportunities for growth
- Our goal is to promote over 70% of our staff internally Stability
- While many companies are closing locations, we are opening new restaurantsREQUIREMENTSMust be at least 18 years of ageFull work availability – days, nights, weekends, and holidays

Valid Driver’s License and reliable transportation2+ years of restaurant management experience

Exposure to financial accountability

Excellent communication, interpersonal and customer service skills

Ability to work well independently and as part of a team Satisfaction of a pre-employment background check

Authorization to work in the United States through E-VerifyTHE BORING LEGAL STUFF Compensation may vary based on the restaurant's location, as well as your experience and availability. General pay information is available at  For specific details about the position where you are applying, please speak with a manager at that location.

The duties and responsibilities listed…