AR & Customer Account Coordinator

Join Our Team!
We’re looking for a highly organized and customer-focused Customer Account Coordinator to support our service operations team. This role serves as a key connection between customers, technicians, vendors, and internal departments to ensure service requests, documentation, and customer communications are handled efficiently and accurately.

Location: Plainfield, IN
Schedule: Full-Time, In Office
Pay: $24/hour

If you enjoy keeping things organized, solving problems, and working in a fast‑paced environment where no two days are the same, we’d love to hear from you.

• Serve as a primary point of contact for customer inquiries and service requests
• Coordinate communication between customers, technicians, vendors, and internal departments
• Process work orders, purchase orders, invoices, and related documentation
• Maintain accurate customer records and account information
• Support invoicing, billing, and accounts receivable activities
• Monitor service activity and assist with reporting and tracking metrics
• Assist with administrative projects and operational support tasks
• Help ensure a positive customer experience through timely communication and follow‑up

• Primarily Remote (Transitioning to Hybrid)
• Initial training may include occasional in‑person meetings
• Expected to transition to a hybrid schedule of approximately three in‑office days per week once a permanent office location is established

• 2+ years of administrative, customer service, account coordination, or related experience
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Ability to prioritize competing tasks in a fast‑paced environment
• Positive attitude and strong customer service mindset

• Experience in a service‑based, construction, industrial, environmental, or field service industry
• Experience with invoicing, billing, or accounts receivable processes
• Associate degree or equivalent work experience

• $24/hour
• Full‑time position
• Comprehensive benefits package
• Growth and advancement opportunities
• Collaborative team environment