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Senior Customer Service Representative
Job in
Plainfield, Hendricks County, Indiana, 46168, USA
Listed on 2026-07-07
Listing for:
GEODIS
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Monitors service calls to observe CSRs' demeanor, technical accuracy, and conformity to company policies;
Inputs information into computer to compile work volume statistics and to keep records of customer service requests and complaints;
Completes contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders;
Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracking information
Position Requirements
10+ Years
work experience
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