Continuous Improvement Engineer – ITAD Operations

Continuous Improvement Engineer – ITAD Operations Position Summary

Are you passionate about driving operational excellence across complex, multi-site operations? We are seeking a highly analytical and results-driven Continuous Improvement Engineer to lead process improvement initiatives, optimize operational workflows, and support strategic projects across our IT Asset Disposition (ITAD) facilities.

• Analyze, design, and improve business processes, workflows, and operational procedures across multiple ITAD facilities.
• Lead continuous improvement initiatives focused on productivity, quality, throughput, cost reduction, and customer satisfaction.
• Conduct time studies, labor analysis, capacity planning, workflow assessments, and process evaluations to establish performance standards and identify optimization opportunities.
• Partner with facility leadership to identify operational challenges, perform root cause analysis, and implement sustainable corrective actions.
• Support facility design, layout optimization, material flow analysis, and space utilization initiatives to improve operational efficiency and scalability.
• Utilize warehouse design and engineering tools to evaluate and optimize facility operations and future growth opportunities.
• Develop and implement process documentation, standard operating procedures (SOPs), and best practices to ensure consistency across locations.
• Perform quantitative analysis, cost-benefit assessments, ROI modeling, and process measurement activities to support business decisions and capital investments.
• Research industry trends, emerging technologies, and best practices to identify innovative solutions and continuous improvement opportunities.
• Lead or support strategic projects involving operational transformation, facility improvements, automation, and process standardization.
• Train, coach, and mentor junior team members while promoting a culture of operational excellence and continuous learning.
• Collaborate with cross-functional stakeholders to ensure alignment between operational initiatives and organizational objectives.

• Bachelor's degree in Industrial Engineering, Operations Management, Manufacturing, or a related field; equivalent experience may be considered.
• Minimum of 5 years of professional experience, including at least 3 years in continuous improvement, industrial engineering, operational excellence, process improvement, or related disciplines.
• Strong expertise in process improvement, workflow optimization, Lean methodologies, and operational excellence within warehouse, logistics, distribution, manufacturing, ITAD, reverse logistics, refurbishment, or supply chain environments.
• Proven experience conducting time studies, labor planning, capacity analysis, workflow assessments, process mapping, and productivity improvement initiatives.
• Experience supporting multi-site operations and leading projects that drive measurable improvements in efficiency, quality, throughput, and cost performance.
• Knowledge of warehouse design concepts, facility layouts, material flow analysis, operational modeling, and space utilization planning.
• Experience using CAD software, AutoCAD, Visio, or other warehouse design and modeling tools to support facility planning and optimization.
• Strong proficiency in Microsoft Excel, data analysis tools, and operational performance measurement.
• Familiarity with Warehouse Management Systems (WMS), Labor Management Systems (LMS), and operational reporting tools.
• Lean Six Sigma Green Belt, Black Belt, or equivalent Continuous Improvement certification preferred.
• Demonstrated ability to lead projects, influence stakeholders, and drive change across multiple operational teams.
• Experience mentoring junior engineers, analysts, or process improvement professionals is highly desirable.
• Excellent analytical, problem-solving, communication, presentation, and project management skills.
• Ability to travel approximately 25–30% to support multiple facilities, operational initiatives, and project implementations.

Join a team where your expertise directly impacts operational performance across a growing network of facilities. You'll lead high-visibility initiatives, collaborate with business leaders, and help shape the future of our ITAD and reverse logistics operations while advancing your career with a global industry leader.