Teller Retail Banker

Overview

Connect with a diverse and inclusive team in a nationally recognized award‑winning bank. Woodforest National Bank is privately owned and offers the largest employee‑stock‑ownership plan in the country. We focus on building relationships, discovering opportunities to serve our communities, and volunteering with local charities and food banks. Become part of one of the largest employee‑owned banks in the country.

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services that benefit customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employ problem‑solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Minimum Qualifications /

Experience:

• 3 years of relevant and transferrable sales and/or customer service experience; OR
• An associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR
• A bachelor’s degree.

Preferred Experience: Previous in‑store banking experience is preferred, but not required.

Personal Traits: Must be positive, engaging, and customer‑focused.

Formal Education & Certification: High school diploma or equivalent required.

Work Status: Full‑time.

Supervisory Responsibility: None.

Travel: Little to no overnight travel expected. May cover nearby branch locations up to 45 miles if needed.

Working Conditions: Standing most of the time, walking, moving, bending, stooping, or sitting for brief periods. Occasional lifting and carrying items up to 30 lbs.

Disclaimer: This job description is not a comprehensive listing of activities, duties, or responsibilities. Nothing herein restricts management’s right to assign or reassign duties at any time.

Strong Culture: Built on core values:
Integrity, Ownership, Service, and Community.

Be an Owner: Take control of your future with our Employee Stock Ownership Plan (ESOP).

401(k) Company Match: Woodforest adds 50 ¢ for each $1 you save (up to 6% of eligible pay). Match is made in Woodforest stock held in your ESOP account.

Long‑Term Growth: Opportunities for professional development and career advancement.

Banking Products & Services: Provide convenience, financial savings, and enhanced support.

Competitive Base Pay: Regular compensation reviews to ensure continued competitive earnings.

Paid Time Off: Branch banking employees receive PTO; corporate employees receive paid vacation and sick time.

Medical Coverage: 12 comprehensive plans at an affordable cost.

Disability & Life Insurance: 100 % paid for short‑ and long‑term disability, life, and AD&D insurance.

Well‑being Program: Employee Assistance Program to support physical, mental, and financial health.

Resource Champions: Connect you to cooperative services, wealth planning, ESOP, health & wellness programs, community involvement, and financial literacy education.

Woodforest National Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability status, or any other protected factor.