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Information Technology Analyst
Job in
Plainfield, Hendricks County, Indiana, 46768, USA
Listed on 2026-09-21
Listing for:
Medasource
Full Time
position Listed on 2026-09-21
Job specializations:
-
IT/Tech
IT Support, IT Business Analyst
Job Description & How to Apply Below
We are seeking an IT Asset Management Analyst to support the tracking, management, and lifecycle administration of IT assets. This role is responsible for maintaining asset records, supporting inventory and audit activities, managing ticket queues, and ensuring compliance with asset management and data security standards. The ideal candidate has experience with Service Now, familiarity with Ham Pro, and a strong attention to detail with a desire to grow within the Asset Management field.
QualificationsRequired
- High school diploma or GED
- Experience with Service Now and familiarity with Ham Pro
- Understanding of IT asset management processes
- Proficiency with Microsoft Office, especially Excel
- Strong organizational, communication, and problem-solving skills
- Ability to work collaboratively in a team environment
- Knowledge of data security, confidentiality, and chain-of-custody procedures
- ITIL 4 Foundation Certification
- Manage and update IT asset records throughout the asset lifecycle.
- Monitor and resolve assigned Service Now tickets.
- Track inventory movements, shipments, and asset status changes.
- Support audits, inventory reconciliation, and compliance initiatives.
- Coordinate hard drive decommissioning and maintain required documentation.
- Ensure adherence to asset management, security, and information governance policies.
- Maintain accurate records and protect sensitive asset information.
- Support process improvement efforts and departmental objectives.
- Assist with receiving, shipping, and moving IT equipment as needed.
- On-site role
- Ability to lift and move equipment up to 50 pounds
- Business casual/professional environment
- Occasional overtime and weekend work may be required
- Training and professional development opportunities provided
- Limited travel may be required based on business needs
This is a great opportunity for a motivated IT professional looking to build expertise in IT Asset Management while supporting critical technology operations and compliance efforts.
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