Supply Chain Operations Specialist II IDC) Plainfield

Supply Chain Operations Specialist II - (IDC) Plainfield, IN

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise in Motion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact.

This is more than a job.

It’sa journey on which you rise.

9am-6pm

Pay Range: $22.00

Are you known for exceptional operational support in the supply chain environment?

Are you passionate aboutdatareporting andanalysisand transportation operations?

If so, we have an opportunity that would allow you toprovidean essential roleand contribute to delivering superior supply chain services.

• Develop working relationships with internal and external customers,assist with account management such asmaintainingcustomer profiles,details and service needs.
• Address various internal and external customer questions and concernsregardingshipments, billing, status, services, carriers, and other needs; forward complex or escalated customer needs as appropriate.
• Interface with airlines, shipping,truckand related carriers to understand requirements, trackshipmentsor details; operations are typically standard to complex.
• Manage various documents for accuracy;requires operational knowledge of customers, carriers, and procedures.
• Update various operational/customer data in software systems and applications, work toidentifymissing or potential operational or serviceconcernsand communicate with appropriate groupsas necessary to resolve.
• Utilize databases, logs, and other sources tolocateand verify information; information is usually operational in nature, standard to complex.
• Track orders and shipments andassistwith tracing as needed; usually more standard,regionalor domestic operations.
• Create andprocessesinvoices, reviews for operational accuracy, andworkswith customers on questions and payment.
• Assist with running and summarizing operational reports and details; present information to co-workers or supervisorsareneeded.
• Assist with preparing informationrequiredfor quotes or address potential services;may provide more standard to complex quotes.
• Ensure compliance with company policies and procedures andmaintaina safe and effective work environment;assist others with understanding operational items.

• Education and Experience:
  
  High School graduate or GED.
• Fiveyears of office experience ina logistics/transportation environment.
• Skills:
  
  Basicto Intermediateproficiencyin Microsoft Office, Internet, web-based and job specific software applications.
• Utilizes databases and systems to review and verify documentation and information.
• Ability to prepare basic reports, queries, and operational information.
• Ability to track and trace basic shipments orproduct.
• Characteristics:
  Understanding of providers,carriers and services in related supply chain environments.
• Ability to communicate potential concerns or delays.
• Operates in a fast pace and changing environment and in both a team and individual contributor environment.
• Capable of communicating with co-workers to provide and receive direction.

• With a genuine culture of recognition, we want our employees to grow,develop and be part of our journey.
• We offer a benefits package with a focus on your wellbeing.
• This includes…