Quality Supervisor

Overview

This is a 2nd shift position.

The Quality Supervisor is responsible for leading daily quality operations in the Raw Material Warehouse and Sampling Suite, ensuring compliance with GMP, regulatory agencies, and client-specific requirements. This role oversees a team of Quality Associates engaged in receiving, inspecting, sampling, and testing raw materials and components while maintaining strict adherence to regulatory standards and internal procedures. The Associate Manager ensures that cleanroom and sampling activities are performed under controlled conditions, safeguarding product integrity and preventing cross-contamination.

In addition to managing team performance and workforce planning, the Quality Supervisor serves as a key liaison between Quality, Warehouse, and Operations, facilitating timely resolution of material quality issues, deviations, and client inquiries. This position supports audits, continuous improvement initiatives, and cross-functional projects to strengthen compliance and operational efficiency.

The role embodies Langham Logistics’ core values—teamwork, accountability, integrity, communication, and respect—while providing professional service to internal and external partners. The Quality Supervisor also ensures that all activities comply with safety, security, and regulatory requirements, including those related to hazardous materials, Department of Homeland Security (DHS), and Food and Drug Administration (FDA) guidelines.

• Leadership & Team Development: Lead, mentor, and develop a team of Quality Associates working in the Raw Material Sample Suite. Promote a culture of compliance, accountability, and continuous improvement.
• GMP Compliance & Oversight: Ensure all sampling, inspection, and testing activities comply with GMP, FDA, and client requirements. Maintain oversight of cleanroom operations, including gowning, trafficking, cleaning, environmental monitoring, and contamination control.
• Quality Systems Management: Manage and support quality system processes including deviations, CAPA, change control, investigations, and training related to the Sample Suite. Review and approve quality records, ensuring completeness, accuracy, and regulatory compliance.
• Material Quality Control: Oversee quality checks for incoming raw materials and sampling processes to ensure product integrity and traceability. Collaborate with Warehouse and Operations to resolve material discrepancies and quality-related issues.
• Audit Readiness & Client Support: Serve as the primary quality contact for internal and external audits and inspections related to the Sample Suite. Ensure timely and accurate communication with clients regarding quality issues in alignment with SOPs and Quality Agreements.
• Continuous Improvement &
  
  Risk Management:
  
  Identify process gaps and lead initiatives to enhance operational efficiency and regulatory compliance. Conduct risk assessments to support decision-making and ensure robust quality oversight.
• Safety & Security: Ensure all activities comply with safety protocols and hazardous material handling guidelines. Adhere to security requirements mandated by DHS, FDA, and other regulatory authorities.

• Work according to Langham Logistics company values, policies and procedures
• Ensure delivery of quality objectives in partnership with management through resource management, prioritization, schedules and/or projects.
• Ensure raw material sampling and inspection activities are completed accurately, on schedule, and in compliance with GMP requirements.
• Provide oversight and maintenance of quality systems
• Maintain a state of inspection readiness.
• Plan and allocate daily manpower, schedules, and instructions to ensure timely completion of sampling, inspection, and quality control activities in alignment with client and operational priorities.
• Assign daily tasks based on individual team member skills (e.g., gowning, sampling, environmental monitoring, inspection, documentation, or material checks).
• Accept or reject raw materials based on quality, regulatory, and client-specific standards.
• Physically verify incoming and outgoing raw materials for damage, discrepancies, and compliance with specifications.
• Crosstrain Quality Associates to ensure operational flexibility and coverage across all suite functions.
• Maximize efficiency through proper use of systems and tools (e.g., LIMS, Raman, calipers, Go / No Go gauges, where applicable).
• Ensure all team activities comply with Langham policies, SOPs, GMP requirements, and safety standards.
• Provide coaching, guidance, and support to employees, assisting with work process challenges and reinforcing adherence to compliance expectations.

• Strong understanding of current Good Manufacturing, Good Distribution, and Good Documentation Practices (GMP/GDP), as they apply to raw materials and pharmaceutical distribution operations.
• Proficient computer skills, including Microsoft Office.
• Planning and…