Bookseller - PT

IN - Plainfield - Metropolis Life Style Center - 2260

Part-Time

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products.

Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when able, being flexible and responsive to the needs of the store — we are open from early mornings to late evenings every day, including weekends and most holidays.
• Be positive and energetic in work approach, performing assigned tasks with purpose and reliability.
• Support colleagues, showing willingness to help and kindness.
• Be always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire knowledge in the store.
• Enjoy being a bookseller!

As a Bookseller, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble bookseller.

• Use varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Develop strong merchandising skills to maintain the book presentation and cleanliness of the store.
• Develop visual merchandising skills to maintain the presentation in gifting, toys and other product categories.
• Run a register competently to serve customers quickly and reliably.
• Support the receiving and unpacking of deliveries, and efficient, accurate shelving that follows.
• Find books and products with ease and accuracy, using knowledge or tools such as Book Master.
• Support the café team willingly and effectively when needed.
• Understand loss prevention procedures and de‑escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.

All this work requires physical activity including prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if able and this is needed, collaboratively supporting the wider Cluster.

As you gain experience, you should expect your bookselling knowledge and skills to develop.

• Build book knowledge across fiction, nonfiction and children’s books categories.
• Use this knowledge to maintain sections and present books attractively.
• Make effective book recommendations to customers throughout varied sections.
• Learn how to sell positively, supporting key sales objectives such as Monthly Picks, Book of the Year, Membership, preorders, etc.
• Build expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music, movies, Newsstand, and learn new areas throughout the store.
• Maintain all sections and backstock effectively, helping customers with their shopping.
• Support success of key sales objectives, products and new releases.

As already said, above all we expect you to enjoy being a bookseller at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path — Senior Bookseller.

All policies and procedures must be complied with.

Benefits for those who are scheduled to work less than 20 hours per week include Employee Discount, EAP and Sick Pay. For those scheduled to work between 20 and 29.99 hours benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match. For those scheduled to work 30 hours or more benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefit may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.