Assistant Store Manager

If you are a current Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

As an Assistant Store Manager, you will be the first face of the brand for growing families and lead by example in creating an inclusive environment. You will support new parents and families on their parenting journey while driving sales performance.

• Execute workforce management to ensure customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and clients
• Consistently model service standards and omnichannel experience while coaching others to success
• Analyze business results and take necessary action to improve outcomes by communicating and driving KPIs with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in recruiting, hiring, training and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze and report completion of tasks and financial results utilizing Company tools
• Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through consistent customer service, education and operational controls

• Positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership, supervisory and customer engagement skills
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 1 year of retail or related management experience
• High school diploma or GED

• Lift up to 40 lbs. as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods; climb up and down a ladder as needed
• Provide availability that may include evenings, nights, weekends, and holidays, with a minimum of two closing shifts per week

• Schedule that fits your life, maintaining work/life balance
• Health and mental health benefits
• 30% discount on all Carter’s brands
• Referral bonuses
• Education “Advance You” Program: earn a GED or bachelor’s degree tuition‑free or learn English as a second language
• Paid time off, holidays, parental leave, adoption assistance, and charitable matching gifts
• Professional and personal development opportunities to shape your career

Carters is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.