HVAC Selling Technician

Overview

Responsibilities:
Educate customers in new comfort systems. Execute sales presentations as outlined in Charleston Bath Expert sales procedures, building the value greater than the customer’s investment. Maintain a professional attitude and appearance. Assist customers to achieve healthy, comfortable, safe environments by asking questions to find out what their needs are. Obtain customer authorized agreement for all jobs. Complete proposals and price jobs to our customers within the guidelines set forth by the Company standards.

Actively pursue referrals from satisfied customers. Follow up site visits to assure quality, and 100% customer satisfaction. Ensure profitability of the department by accurately proposing all jobs, using book pricing, with the emphasis on quality and value. Review all jobs with the department manager. Communicate with our support staff, in a timely and efficient manner details of jobs, financing and job scheduling.

Submit via email pictures and required forms in a timely fashion and describe in detail specifications to finish the job as was promised to the customer. Communicate to Installers the job requirements and expectations of the customer through verbal communication, pictures, drawings, and written forms. Maintain contact with Installers and customers during installation to ensure a quality system is installed.

Prospect for new customers by outbound calling or contact neighbors of recent installation customers to increase customer base and personal income. Attend and participate in regular scheduled sales meetings, special sales training and technician technical training meetings on relevant topics.

• Educate customers in new comfort systems.
• Execute sales presentations as outlined in Charleston Bath Expert sales procedures, building the value greater than the customer’s investment.
• Maintain a professional attitude and appearance.
• Assist customers to achieve healthy, comfortable, safe environments by asking questions to find out what their needs are.
• Obtain customer authorized agreement for all jobs.
• Complete proposals and price jobs to our customers within the guidelines set forth by the Company standards.
• Actively pursue referrals from satisfied customers.
• Follow up site visits to assure quality, and 100% customer satisfaction.
• Ensure profitability of the department by accurately proposing all jobs, using book pricing, with the emphasis on quality and value.
• Review all jobs with the department manager.
• Communicate with our support staff, in a timely and efficient manner details of jobs, financing and job scheduling.
• Submit via email pictures and required forms in a timely fashion and describe in detail specifications to finish the job as was promised to the customer.
• Communicate to Installers the job requirements and expectations of the customer through verbal communication, pictures, drawings, and written forms.
• Maintain contact with Installers and customers during installation to ensure a quality system is installed.
• Prospect for new customers by outbound calling or contact neighbors of recent installation customers to increase customer base and personal income.
• Attend and participate in regular scheduled sales meetings, special sales training and technician technical training meetings on relevant topics.

• High school diploma.
• Must pass a drug screen, background, and motor vehicle check.
• Possess at least 3 years of Sales experience.
• 1 year of HVAC experience preferred.
• Physical dexterity.
• Flexible working hours day/nights/weekends.

• Paid Time Off
• Company Paid Holiday
• Health, Dental, Vision, Prescription plan, & Life Insurance
• Matching 401K with match