Operations Supervisor - Transportation; Supply Chain​/Logistics

Operations Supervisor - Transportation (Supply Chain/Logistics)

Plainfield, IN, United States

The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting Penske goals and objectives.

Position Summary:

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations with a focus on cost objectives and compliance. Supervise processes directly, manage performance, make corrective actions up to written warning, and involve in hiring and customer meetings.

Shift: Monday – Friday, 10:00 am – 6:00 pm. Flexibility required around peak season, holidays, short staffing, and business needs.

• People:
  • Establish and sustain training and competency for all supervisors and associates.
  • Communicate performance standards clearly and measurably.
  • Interview hourly associates and recommend hires.
  • Monitor attendance, productivity, and performance; provide coaching and counseling.
  • Motivate and engage associates through team accomplishments and recognition.
• Operations:
  • Supervise logistics operations including customer service, freight loading/unloading, dispatch, and documentation.
  • Recommend changes to improve dispatch productivity; assist in new associate training.
  • Provide relief coverage when associates are absent.
  • Maintain operational compliance and resolve exceptions in site operating systems.
  • Complete records and reports timely and accurately.
• Finance:
  • Ensure compliance with financial policies such as tracking MPG, returns, damages.
  • Understand profitability impacts of decisions.
  • Manage associates' working hours to minimize overtime and meet productivity targets.
• Safety:
  • Align day‑to‑day operations with the location safety strategy.
  • Communicate, train, and provide feedback to ensure safe performance.
  • Ensure compliance with regulatory agencies, policies, and procedures.
  • Conduct safety observations.
• Growth/Customer
  
  Experience:
  
  
  • Understand and exceed location‑specific customer goals and expectations.
  • Communicate commitment to helping customers meet objectives.
  • Identify continuous improvement opportunities.
• Fleet/Assets:
  • Plan work assignments for effective fleet usage.
  • Ensure associates understand safe and efficient equipment operation.
  • Coordinate with vendors and Penske Truck Leasing for maintenance.
  • Complete preventive maintenance schedules.

• Demonstrated leadership with strong interpersonal skills; ability to connect, build rapport, and maintain relationships.
• Efficient, independent work with strong time‑management and organizational skills.
• Strong written and oral communication; active listening skills.
• Problem‑solving, critical thinking, and independent decision‑making.
• Drive process improvement and lead change.
• Proficient with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ownership & responsibility to run the operation with urgency.
• High School Diploma or equivalent required;
  Bachelor’s Degree preferred.
• Regular, predictable, full attendance essential.
• Willingness to travel as needed, work required schedule, and complete background investigation and drug screening.

• Perform tasks such as reading, verbal/written communication, remembering and analyzing information.
• Stand, walk, sit, use hands to touch, handle, feel; reach with hands and arms; occasionally lift/move up to 25 lbs (12 kg).
• Vision: close, distance, peripheral, depth perception, adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities.

Penske is an Equal Opportunity Employer.

Benefits:
Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit (Use the "Apply for this Job" box below)./

• Job Identification 2606126
• Job Category Operations
• Posting Date 05/28/2026, 11:12 PM
• Location 9597 Bradford Rd, Plainfield, IN, 46168, US