Outbound Supervisor

The Outbound Supervisor supports Langham’s life sciences logistics operations by ensuring that all GMP-regulated inbound shipments are received, inspected, documented, and stored accurately and in full compliance with current Good Manufacturing Practices (cGMP), approved Standard Operating Procedures (SOPs), and client-specific requirements.

This role serves as the primary operational link between Inbound Associates, Quality, and Operations leadership, overseeing daily inbound activities. The Outbound Supervisor  is accountable for inbound execution, labor planning, productivity, quality performance, and compliance within temperature-controlled and regulated warehouse environments.

The Outbound Supervisor  ensures that inbound operations are conducted in accordance with safety, security, and regulatory requirements, including those mandated by theFDA, Department of Transportation (Use the "Apply for this Job" box below). Department of Homeland Security (DHS),and other governing agencies impacting GMP warehouse operations.

• Establishandpromotepositivecommunicationwithin Langhaminternaldepartmentstoincrease collaboration and reduce inefficiencies.
• Ensureateamenvironmentinthewarehouse.
  
  Respond toe-mailsandvoicemailsinatimely manner.
• Monitor associate performance and productivity to ensure order inbound instructions are followed by warehouse associates and freight forwarders.
• Ensureworkisperformedbytheteamaccordingtoall Langhampoliciesandprocedures.
• Assistemployeeswithcompletingtheirassignedworkbyeliminatingchallengestoprogress.
• Crosstrainemployeesonessentialdepartmentaldutiestoensurebusinesscontinuityduring absences.
• Complete maintenance of equipment according to PM schedules.
• Provideinputtothe Inbound Managerregardingprocessimprovementforgreater  efficiency and productivity.
• Monitor
  
  GMPWarehouse
  
  Associates’productivityandadjustasneeded.

Ensurethatcustomerordersarefilledaccuratelyandaccordingtoschedule:

• Identifyanddecideforappropriatemanpowerneedsdaily,issueovertimerequirementsasneeded.
• Preparedailyworkschedulesandissuewrittenandoralinstructions,ensuringthatorders(pick tickets) are distributed in a timely manner.
• Crosstrainallemployeesinthedepartment.
• Maximizeefficiencyusing
  
  RFgunsinallareas(where appropriate).
• Ensurethecorrectshipmentofinternationalordersandhazardousmaterialorders.
• Ensurequalitychecksaremadeattheappropriatestagesofpackingandpreparationforshipping.
• Ensure inventory is received, entered the system, and put away/stored in the correct locations:
• Physicallycheckincomingloadsagainstpackinglists.
• Identifydiscrepanciesbetweenpaperworkandphysicalproductreceived.
• Communicatewiththecustomertotakecareofinaccuraciesinshipments.
• Ensureinventoryaccuracybyenteringmaterialintodatabase.
• Locateproperstoragebinforproduct.
• Putinventoryawayincorrectlocation.
• Perform physical counts (or assign) as necessary.

• Demonstratesunderstandingofthetransportationandwarehousingindustryfromthelogistics perspective, including fulfillment work.
• Able to supervise the overall process of a warehousing department or division,including setting and meeting schedules,prioritizingandfollowingupontasks,andperformingresponsibilitiesefficiently and timely (time management).
• Effective analytical,problem solving,and decision-making skills(cangatherandanalyzedataand information and draw conclusions).Able to think logically and analytically.
• Abletoread,interpret,anduseformsandothervisualinstructionstoperformrequiredwork.
• Abletoprioritize,organizemultipletaskswithdifferingtimelines,manage time,and followup. Performs responsibilities efficiently and timely.
• Provenabilitytouse
  
  ERP/TMSsystemsinalogisticsenvironment.
• Proactiveinanticipatingandalertingotherstoproblemswithprojectsorprocesses.
• Proficient in operating all forms of forklift equipment.

• High school diploma or GED required.
• Atleastone-yearpreviousexperienceinacomparablewarehouseassociateposition.
• Minimum6monthsexperiencewithGMPwarehousinganddistribution
• Ability to train on and pass knowledge tests on 21 CFR Parts 210 and 211 related requirements for GMP operations.

Physical movements including bending, stooping, and lifting to 50…