Learning and Development Business Partner - Warehouse

L&D Business Partner – Supply Chain & Warehouse

Location:

Plainfield, IN

At BDA, we believe that regular in-person collaboration is a key part of the role. To be considered, you must live within commuting distance from the Plainfield, IN office to be onsite 4 days a week.

• Lead hands‑on onboarding and skills training for warehouse associates across picking, packing, replenishment, equipment operation, and safe working practices
• Facilitate learning across multiple modalities, including in‑person, virtual, and on‑the‑floor coaching
• Evaluate existing operator‑led training and build improved, scalable training programs
• Deliver hands‑on training and coaching in a live warehouse environment
• Partner with warehouse leadership to standardize operational training
• Maintain training documentation, certification tracking, and recertification processes for operational and safety‑critical training
• Support or deliver training related to forklift / powered industrial truck operation, safe material handling, and warehouse safety practices
• Conduct skills assessments to verify readiness for independent work on the floor

• Track and measure learning impact, including speed to competency and performance outcomes
• Ensure all training meets compliance, safety, and operational standards
• Identify skill gaps and implement targeted upskilling solutions
• Partner with leaders to develop career pathways and growth plans for team members

• Create clear, practical instructional materials (SOPs, quick guides, job aids)
• Continuously evaluate and refine training programs using learner feedback, observations, and performance data
• Support implementation and maintenance of digital learning solutions and LMS workflows

• Experience as an in‑house trainer, training coordinator, or L&D lead within a warehouse, distribution, logistics, or manufacturing facility
• Experience training frontline warehouse staff on operational tasks such as picking, packing, replenishment, and equipment use
• Demonstrated experience training or supporting certification processes related to forklift operation, material handling, or warehouse safety strongly preferred
• Experience partnering with site leadership on safety, onboarding, and workforce readiness
• 5+ years in a full‑time Learning & Development role
• 2+ years specifically supporting L&D within warehouse or supply‑chain environments
• Proven experience owning training programs from concept through delivery and continuous improvement
• Experience designing and facilitating learning across digital, classroom, and blended modalities

• Bachelor’s degree preferred, or relevant experience in a related field
• Relevant safety certifications (OSHA, forklift / powered industrial truck, train‑the‑trainer, or equivalent). Ability to train and reinforce these standards is highly desirable
• Train‑the‑trainer certification in safety, equipment operation, or warehouse procedures preferred
• Ability to deliver both classroom‑style and hands‑on floor‑based instruction
• Strong working knowledge of warehouse operations, safety procedures, and frontline associate onboarding
• Certification in digital learning design, adult learning, or facilitation (completed or in progress)
• Strong knowledge of the end‑to‑end training lifecycle
• Strong project management skills and the ability to monitor, evaluate, and enhance programs
• Excellent verbal and written communication skills
• Strong critical thinking, problem‑solving, and analytical capabilities

We are pleased to share the base salary range for this position is $65,000 to $75,000. The range listed is the full base salary range for the role. Compensation may include additional elements such as: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays; benefits; medical, dental, vision, life, and AD&D insurance; 401(k); tuition reimbursement; mental health and financial wellness programs;

and professional development opportunities.

BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.