Warehouse Operations Supervisor - Quality and Inventory Control

Warehouse Operations Supervisor - Quality and Inventory Control

Shift: 6:00 a.m. to 2:30 p.m. This is a salaried position; flexibility to work beyond these hours may be required to fulfill job responsibilities and support business demands.

Ingram Micro is seeking a Warehouse Operations Supervisor – Quality and Inventory Control to lead daily warehouse operations while driving safety, productivity, quality, inventory control, and operational excellence in a fast‑paced warehouse environment.

• Supervise day‑to‑day warehouse operations of assigned areas/department, including quality control and inventory control.
• Lead, coach, and develop warehouse associates to achieve safety, quality, productivity, and service objectives.
• Plan and coordinate schedules to optimize workflow, warehouse capacity, and on‑time delivery.
• Monitor inventory accuracy through cycle counts, audits, and established inventory control procedures; escalating any inventory‑related matters in a timely manner.
• Ensure materials and technology assets are properly moved to correct locations, both physically and systematically, according to company standards.
• Monitor quality of finished products, provide real‑time feedback, and ensure timely escalation of any issues.
• Maintain compliance with warehouse safety policies, OSHA regulations, and company operating procedures.
• Investigate and resolve operational issues while serving as the primary escalation point for warehouse associates.
• Monitor KPIs including productivity, inventory accuracy, order fulfillment, diagnostic throughput, and shipping performance; implement corrective actions as needed.
• Partner with leadership and cross‑functional teams to support business objectives and continuous improvement initiatives.
• Ensure warehouse equipment, facilities, testing stations, and work areas are maintained in a safe, clean, and organized condition.

• High School Diploma or GED required;
  Associate’s or Bachelor’s degree in Supply Chain, Logistics, Business, Operations Management, or a related field preferred.
• Minimum 5 years of warehouse, distribution center, logistics, supply chain, or IT asset disposition (ITAD) experience, including at least 3 years in warehouse operations and 1 year in leadership or supervisory experience.
• Experience leading warehouse teams in high‑volume, fast‑paced distribution, fulfillment, refurbishment, or reverse logistics environments.
• Strong knowledge of quality control, inventory management, warehouse operations, material flow processes, and quality standards.
• Experience with Warehouse Management Systems (WMS), inventory control, quality control, and Microsoft Office applications.
• Proven ability to coach, develop, and motivate frontline employees while fostering a culture of accountability and teamwork.
• Strong analytical, organizational, and problem‑solving skills with the ability to prioritize multiple operational demands.
• Experience driving process improvements that increase productivity, inventory accuracy, quality, and operational efficiency.
• Excellent communication and interpersonal skills with the ability to collaborate across departments.
• Ability to make sound decisions, resolve operational challenges, and adapt in a fast‑paced environment.
• Ability to travel up to 25% for training.