Learning and Development Business Partner - Warehouse

Learning and Development Business Partner - Warehouse

Plainfield, Indiana, United States

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Location:

Plainfield, IN

At BDA, we believe that regular in-person collaboration is a key part of the role. To be considered, you must live within commuting distance from the Plainfield, IN office to be onsite 4 days a week.

As our Learning and Development Business Partner in Plainfield, IN you will oversee and coordinate training for our warehouse operations teams. The L&D Business Partner will have an active role in developing, creating, implementing, and maintaining a robust learning culture  ideal candidate is someone who enjoys being on the floor, observing daily operations, and turning real-world insights into better training experiences.

This role will build greater structure, consistency, and accountability into our warehouse training.

• Lead hands-on onboarding and skills training for warehouse associates across picking, packing, replenishment, equipment operation, and safe working practices
• Facilitate learning across multiple modalities, including in-person, virtual, and on-the-floor coaching.
• Evaluate existing operator-led training and build improved, scalable training programs.
• Deliver hands-on training and coaching in a live warehouse environment.
• Partner with warehouse leadership to standardize operational training.
• Maintain training documentation, certification tracking, and recertification processes for operational and safety-critical training.
• Support or deliver training related to forklift / powered industrial truck operation, safe material handling, and warehouse safety practices.
• Conduct skills assessments to verify readiness for independent work on the floor.

• Track and measure learning impact, including speed to competency and performance outcomes.
• Ensure all training meets compliance, safety, and operational standards.
• Identify skill gaps and implement targeted upskilling solutions.
• Partner with leaders to develop career pathways and growth plans for team members.

• Create clear, practical instructional materials (SOPs, quick guides, job aids).
• Continuously evaluate and refine training programs using learner feedback, observations, and performance data.
• Support implementation and maintenance of digital learning solutions and LMS workflows.

• Experience as an in-house trainer, training coordinator, or L&D lead within a warehouse, distribution, logistics, or manufacturing facility.
• Experience training frontline warehouse staff on operational tasks such as picking, packing, replenishment, and equipment use.
• Demonstrated experience training or supporting certification processes related to forklift operation, material handling, or warehouse safety strongly preferred.
• Experience partnering with site leadership on safety, onboarding, and workforce readiness.
• 5+ years in a full-time Learning & Development role.
• 2+ years specifically supporting L&D within warehouse or supply-chain environments.
• Proven experience owning training programs from concept through delivery and continuous improvement.
• Experience designing and facilitating learning across digital, classroom, and blended modalities.

• Bachelor's degree preferred, or relevant experience in a related field.
• Relevant safety certifications (e.g., OSHA, forklift / powered industrial truck, train-the-trainer, or equivalent). The ability to train and reinforce these standards is highly desirable.
• Train-the-trainer certification in safety, equipment operation, or warehouse procedures preferred.
• Ability to deliver both classroom-style and hands-on floor-based instruction.
• Strong working knowledge of…