Returns Associate - 1st Shift

Work Flexibility

Onsite

Schedule:

Mon – Fri, 7:00am – 3:30pm, OT as needed

• The Returns Associate supports the daily operations in our Returns Department which starts with unloading our trucks and ends with receiving product into our SAP system and includes all steps in between.
• Assist with daily unloading of return packages.
• Unbox, remove shipping materials, and repackage returned items.
• Maintain accurate records using SAP, EWM, and Microsoft-based systems.
• Report equipment or process issues to supervisors, especially those affecting quality, cost, or safety.
• Troubleshoot return-related issues and suggest process improvements.
• Apply Lean Six Sigma principles to daily tasks.
• Inspect returned products to determine if they should be restocked, scrapped, or repackaged.
• Support receipt and tracking of credit return orders and complaint‑related returns, ensuring proper documentation and follow‑up.

• High School Diploma or GED.
• Minimum of 2 years of relevant experience.
• SAP Experience.
• Competent with Microsoft Office Suite.

$23.25 per hour plus bonus eligible + benefits.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit:

Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary.

Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility.

Roles that are partially remote or co‑located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.