Wedding & Event Inquiry Specialist

Wedding & Event Inquiry Specialist (Full-Time)

By Landmark is hiring a Wedding & Event Inquiry Specialist to handle inbound inquiries from couples and clients. This is a phone-focused role where you’ll guide conversations, answer questions, and schedule venue tours across our properties.

• Respond to inbound inquiries via phone, email, and text
• Speak with couples/clients to understand event details (date, guest count, style)
• Recommend the best‑fit venue(s) and schedule tours
• Follow up consistently to convert inquiries into appointments
• Log activity in CRM and manage scheduling
• Coordinate with venue sales teams

• 1–3 years of customer service, call center, or scheduling experience
• Strong phone presence and communication skills
• Organized and able to manage multiple conversations at once
• Comfortable using CRM systems and scheduling tools
• Hospitality or event experience is a plus

• Hourly + commission opportunities
• In‑person role (Plainfield, NJ)
• Weekend availability required
• Work‑from‑home flexibility on weekends

• No cold calling, high‑intent inbound leads
• Fast‑paced environment with clear goals
• Opportunity to grow into sales or event roles
• Work with well‑known venues across NJ & PA