Wedding & Event Inquiry Specialist
Job in
Plainfield, Union County, New Jersey, 07063, USA
Listed on 2026-06-17
Listing for:
Landmark Hospitality
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Sales
Inside Sales, Customer Success Mgr./ CSM, Sales Associate/Assistant
Job Description & How to Apply Below
Wedding & Event Inquiry Specialist (Full-Time)
By Landmark is hiring a Wedding & Event Inquiry Specialist to handle inbound inquiries from couples and clients. This is a phone-focused role where you’ll guide conversations, answer questions, and schedule venue tours across our properties.
No cold calling, all inbound leads. Responsibilities- Respond to inbound inquiries via phone, email, and text
- Speak with couples/clients to understand event details (date, guest count, style)
- Recommend the best‑fit venue(s) and schedule tours
- Follow up consistently to convert inquiries into appointments
- Log activity in CRM and manage scheduling
- Coordinate with venue sales teams
- 1–3 years of customer service, call center, or scheduling experience
- Strong phone presence and communication skills
- Organized and able to manage multiple conversations at once
- Comfortable using CRM systems and scheduling tools
- Hospitality or event experience is a plus
- Hourly + commission opportunities
- In‑person role (Plainfield, NJ)
- Weekend availability required
- Work‑from‑home flexibility on weekends
- No cold calling, high‑intent inbound leads
- Fast‑paced environment with clear goals
- Opportunity to grow into sales or event roles
- Work with well‑known venues across NJ & PA
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