Manager, ITAD Technology Engineering

Position Summary

Ingram Micro is seeking an ITAD Technology Engineering Manager to lead technology-enabled solutions that improve IT Asset Disposition operations, asset tracking, data sanitization, secure chain of custody, workflow automation, reporting accuracy, compliance, and scalability. This role partners with Operations, IT, Application Development, Compliance, Quality, Security, Client Services, vendors, and business leaders to design and implement practical solutions across ITAD, lifecycle services, depot services, repair, refurbishment, remarketing, recycling, and reverse logistics.

• Bachelor's degree in Engineering, Industrial Engineering, Information Systems, Computer Science, Operations Management, Supply Chain, or related field; equivalent experience may be considered.
• 5+ years of experience in technology engineering, systems implementation, operational engineering, business process improvement, ITAD, lifecycle services, reverse logistics, manufacturing, repair, refurbishment, or related operations.
• Experience leading cross-functional technology, engineering, systems, or process improvement projects from requirements through testing, implementation, adoption, and support.
• Working knowledge of asset tracking, serialized inventory control, workflow systems, data quality, reporting, process governance, and business requirements documentation.
• Ability to create requirements, process flows, user stories, test scenarios, acceptance criteria, standard work, training materials, and implementation documentation.
• Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.

• Experience in IT Asset Disposition, data sanitization, depot repair, asset redeployment, remarketing, recycling, field services, lifecycle services, supply chain, or reverse logistics.
• Familiarity with NIST 800-88, Blancco or comparable erasure platforms, destruction workflows, certificates of erasure/destruction, audit documentation, and chain-of-custody requirements.
• Knowledge of ISO 9001, ISO 14001, ISO 45001, ISO 27001, R2v3, e-Stewards, quality, environmental health and safety, information security, or related compliance programs.
• Experience with Power BI, SQL, ERP, WMS, workflow automation, operational dashboards, process mining, AI-assisted analytics, machine vision, or business intelligence tools.
• Lean, Six Sigma, project management, business analysis, product ownership, continuous improvement, or change management experience.

Ingram Micro helps businesses fully realize the promise of technology through global technology solutions, supply chain services, and lifecycle operations. In this role, you will help shape ITAD solutions that protect data, support environmental responsibility, improve customer outcomes, and strengthen operational excellence.

You'll join a collaborative, inclusive, and purpose-driven environment where innovation, continuous improvement, and customer impact matter. This is an opportunity to solve complex operational challenges, influence scalable technology solutions, and contribute to the future of the global technology ecosystem.

The typical base pay range for this role across the U.S. is USD $ - $ per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills.

Base pay ranges are reviewed and typically updated…