Part Time Branch Ambassador - Plainview Manetto Hill Rd

Location:

Plainview, New York – Madison Hill Rd. This is a part‑time Branch Ambassador role at Capital One.

• Guardian of Trust & Accuracy – Execute high‑volume cash transactions with 100% accuracy while maintaining compliance with security, audit, BSA/AML, and federal standards.
• Digital Concierge – Educate clients on mobile banking, remote deposit capture, and contactless payments to improve convenience and security.
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First‑Line Consultant – Listen actively to uncover personal or business goals and recommend the right digital tools or banking solutions.
• Hospitality Lead – Greet customers and ensure each visitor feels valued, balancing efficiency of a high‑volume operation with warmth of community engagement.

• A hospitality heart – natural gift for making people feel welcomed and heard.
• Tech fluency – early adopter of apps and digital tools, eager to teach others.
• Precision and detail – satisfaction in getting numbers right every time and following clear procedures.
• Adaptability – thrive in a fluid workspace moving from cash drawer to digital demo.
• Curiosity – always seek the “why” behind the “how” to improve customer journey.

• Support surrounding Branches within a 50‑mile radius; occasional assistance to other locations.
• Work a flexible schedule, including nights and weekends; business‑driven schedule adjustments are required.
• Attend required training sessions, which may differ from primary shift timing.
• Lifting up to 25 pounds and standing for extended periods.
• Maintain regular and consistent attendance.

• Medical, Dental, Vision, and Prescription coverage.
• Flexible Spending Accounts.
• Life and Disability Insurance.
• Paid Time Off.
• Education Assistance and 401(k) matching up to 7.5%.
• Paid Parental Leave.
• Mental Health support.
• Back‑up Child or Elder Care.
• Additional benefits available through Capital One.

Plainview, NY: $51,542 – $54,600 for part‑time Branch Ambassador (salary prorated based on hours worked).

• High School Diploma, GED, or equivalent.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

• Associate’s degree.
• 2+ years of Retail or Customer‑facing experience.
• Proficiency with G‑Suite.
• Strong written and oral communication skills.

Capital One is an equal‑opportunity employer (EOE, including disability/veteran). We are committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace and will consider qualified applicants with a criminal history in accordance with the applicable laws.