Mobile Service Technician, Plainview

Overview

Leading the future in luxury electric and mobility. At Lucid, we aim to introduce captivating, luxury electric vehicles that elevate the human experience and redefine space, performance, and intelligence. We design for the future of mobility with a focus on individual needs and the environment.

Join a team of accomplished minds in the industry. Lucid offers competitive salaries and a community for innovators who want to make a meaningful impact toward a sustainable future.

The Mobile Service Technician is a field‑based role that travels to client locations to diagnose, maintain, and repair Lucid vehicles. A service van or truck and tools are provided. This fixed operation position works independently and with a nearby service location, balancing field work with team support.

• Function as a Service Advisor and perform parts duties including ordering, returns, and inventory management
• Interact directly with clients to deliver a high level of customer experience
• Document all customer vehicle interactions using the appropriate software
• Maintain high knowledge of High Voltage (HV), Low Voltage (LV), and general EV systems
• Conduct walk‑around and write‑up processes to accurately identify primary concerns through interviews and assessment
• Document client concerns for diagnosis and repair
• Follow proper repair order documentation procedures
• Invoice and collect payment
• Provide customer service tasks such as answering phones, scheduling appointments, and updating customers on repair status
• Review appointment schedules to plan travel time and visit duration for mobile services
• Provide support at Service Center as needed
• Travel within the assigned territory and other service locations
• Other duties as assigned

• 2–5 years of experience as an automotive service technician
• Self-sufficient, highly organized, and able to work independently or as part of a team
• Knowledge of High Voltage, Low Voltage, and Electric Vehicle powertrains
• Customer-facing experience with excellent written and verbal communication skills
• Proficient in Microsoft Office and able to learn proprietary DMS software
• EPA 609 Certification
• ASE Certifications
• Willingness to complete Lucid‑provided CPR training post‑hire
• Valid driver license with no suspensions in the past year

• Experience with EV diagnosis and repair
• Experience in luxury automobile repair environments

The compensation range for this position is location‑specific and reflects factors including knowledge, skills, experience, certifications, and other relevant business factors. Lucid offers a comprehensive benefits package including medical, dental, vision, life and disability insurance, vacation, and a 401k plan. Eligible employees may participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to applicable rules.

Lucid Motors is an equal opportunity employer. We do not discriminate on the basis of protected status in accordance with applicable law.