HR Operations and ADP Workforce Specialist - Plainview, NY

Who We Are

Red Lion Mobility is a growing telecommunications retail organization and authorized Optimum partner. As we continue expanding our retail footprint and building the teams and infrastructure needed to support that growth, we are creating a workplace where people can contribute, grow, and make a visible impact. Our culture is collaborative, fast-moving, and hands-on. We value accountability, open communication, practical problem-solving, and team members who take pride in helping the business and one another succeed.

• Hands-on ADP Workforce Now experience is mandatory.
• Advanced Excel proficiency, including VLOOKUPs and Pivot Tables, is mandatory.
• Candidates will complete practical ADP Workforce Now and Excel assessments during the selection process.

We are seeking an experienced, highly organized HR Operations and ADP Workforce Now Specialist to support day-to-day human resources, payroll administration, and HRIS operations for our fast-paced, multi-location retail organization. This is a hands-on HR operations role that requires current, practical ADP Workforce Now expertise—not payroll experience alone.

The position plays a key role in employee onboarding, payroll support, HRIS maintenance, leave administration, employee records, benefits support, recruiting coordination, and general HR operations. The ideal candidate is detail-oriented, responsive, and comfortable managing competing priorities while supporting managers and employees across multiple locations. Experience with Workable ATS is strongly preferred.

You enjoy being hands-on and understand the pace and urgency of supporting a multi-location retail workforce. You can move confidently between ADP Workforce Now, Excel-based reporting and reconciliation, onboarding, leave administration, employee questions, and recruiting support. You take ownership, follow through, protect confidential information, and understand that accuracy and responsiveness are essential in both HR and payroll operations.

• Support accurate and timely payroll processing for employees across multiple retail locations using ADP Workforce Now.
• Review timecards, punches, PTO, overtime, commissions, deductions, and other payroll-related information for accuracy.
• Identify, research, and resolve payroll discrepancies before processing deadlines.
• Process new hires, terminations, compensation changes, transfers, promotions, and status changes in ADP Workforce Now.
• Maintain accurate employee records, organizational data, and HRIS information.
• Respond to employee and manager questions regarding payroll, deductions, timekeeping, PTO, and pay statements.
• Assist with payroll audits, Excel-based reporting, reconciliations, and year-end processes.
• Maintain strict confidentiality of payroll and employee information at all times.

• Coordinate new-hire onboarding and ensure all employment documentation is completed accurately and on time.
• Process employee separations and other employment status changes.
• Maintain complete, accurate, and well-organized electronic personnel files.
• Assist with benefits enrollment, eligibility changes, and employee benefit questions.
• Administer leave processes, including sending and tracking FMLA and disability paperwork.
• Support workers’ compensation, unemployment claims, employment verifications, and other employee matters.
• Assist with HR compliance, recordkeeping, reporting, employee relations documentation, investigations, corrective actions, and other HR initiatives.

• Post and maintain open positions in Workable ATS and other recruiting platforms.
• Track candidates through the recruiting and hiring process.
• Co…