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Director of Customer Experience & Service Excellence
Job in
Plainview, Nassau County, New York, 11803, USA
Listed on 2026-06-25
Listing for:
Goatusa
Full Time
position Listed on 2026-06-25
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
Goatusa in Plainview, NY is seeking a Director of Customer Experience to define and lead the overall strategy across retail stores and events. The role ensures a seamless brand experience while providing oversight to customer service departments.
With 10+ years of experience in apparel retail, the candidate must demonstrate strong leadership and exceptional communication skills. Responsibilities include optimizing customer service standards and training development, alongside analyzing customer feedback for continuous improvements.
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