Account Manager

About the Role

Otis Elevator Company is seeking a highly motivated Account Manager to drive territory sales, margin growth, and customer satisfaction for the Plainview, NY region.

65 Fairchild Avenue, Plainview, NY 11803, United States

• Prospect, build, and maintain customer relationships while achieving or exceeding sales objectives.
• Serve as a technical sales consultant within the assigned territory.
• Lead territory sales and margin growth initiatives.
• Retain and renew maintenance agreements through improved customer satisfaction via the MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunities.
• Conduct sales planning and needs assessments to inform account targeting, including expansion within the existing installed base.
• Assist with customer concern resolution in collaboration with Operations.
• Partner with the branch business development sales team to identify new business opportunities.
• Communicate competitive feedback and market dynamics internally to refine solutions and messaging.
• Utilize Otis’ sales tools to track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

• 2‑4 years of outside sales experience, or experience in property management or HVAC sales.
• Strong written and verbal communication skills.
• Customer‑centric mindset with a desire to achieve customer satisfaction.
• Self‑motivated with the ability to manage multiple simultaneous projects.
• Comfortable in a technical environment using Microsoft‑based software.
• Leadership, goal‑orientation, and strong time‑management and organizational skills.
• Bachelor’s degree or equivalent work experience required.

• 401(k) plan with company match and automatic retirement contribution.
• Comprehensive medical, prescription drug, dental, and vision coverage for employees and eligible dependents.
• Three weeks of paid vacation plus paid company holidays.
• Paid sick leave, employee assistance, and wellness incentive programs.
• Life insurance and disability coverage.
• Voluntary benefits, including legal, pet, home, and auto insurance options.
• Generous birth, adoption, and parental leave benefits.
• Tuition reimbursement program.
• Spot performance bonuses and recognition for service anniversaries.
• Intensive training in technology, processes, and soft skills.

The salary range for this role is $55,000 – $83,500. Pay within this range is based on education, qualifications, certifications, experience, seniority, geographic location, performance, and business needs.

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.