Patient Services Specialist

Extended Job Title

Patient Services Specialist

This position is responsible for ensuring the smooth operation ofthe clinic's patient flow and serving as the primary contact for patients at the Bell County Jail in Belton, TX . Responsible for scheduling appointments, preparing necessary paperwork beforethe patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges forclinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department.

45845

None

$23.00

• Referral Management & Tracking
  - Manages referrals fromprovider order through appointment completion, including timelyscheduling with outside clinics and real-time, concisedocumentation of required data, while performing daily follow-up onall pending referrals to ensure accuracy and completion.
• Appointment Scheduling & Coordination
  - Responsible for scheduling all off-site and specialty appointments, coordinating with transport, confirming appointments weekly, and ensuring accurate, up-to-date scheduling without missed or duplicateentries, while communicating any changes or conflictspromptly.
• Telehealth Coordination
  - Responsible for offering telehealthwhen applicable, communication options with clinic offices, and accurately tracking whether services were offered, accepted, ordeclined.
• Communication with External Clinics
  - Serves as the primary contact for outside specialty clinics, maintaining professional communication, updating contact information, and ensuring timely completion of office manager contact collection.
• Documentation & Reporting
  - Maintains referral and scheduling spreadsheets in real time, ensuring documentation isconcise, accurate, and limited to required data for reporting,audits, and operational review.
• Communication with Internal Team
  - Communicates with providers,nursing staff, and leadership regarding referral status, scheduling updates, and barriers to care, escalating concerns through the appropriate chain of command and providing timely updates on delay,cancellations, or other issues impacting patient care.
• Other Duties
  - Performs additional administrative duties as assigned, supports team operations, and contributes to workflow and process improvements to enhance overall clinic efficiency.

No

$18.00

Hourly

Belton

Experience with referrals and appointment coordination. Experience in correctional or clinical setting. Knowledge of EHR systems and tracking spreadsheets.

OSI Jail Operations

Resume / CV

Full Time

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app
4.ttuhsc.edu/payplan.

Day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age,disability, genetic information or status as a protected veteran.

A High School diploma or GED. 1-year Customer Service, office, orrelated experience. Additional education may substitute for the experience requirement.

YN, HM

3A1X1, 4A0 X1

0111

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://(Use the "Apply for this Job" box below)..

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