Receptionist - Per Diem

Job Overview

Scheduled weekly hours: 0.

• Greets and directs visitors and patients to appropriate destinations under the direction of the department manager/supervisor.
• Follows well-defined rules and guidelines regarding disclosure of confidential information.
• Performs clerical and receptionist duties in accordance with hospital and departmental policies and procedures.
• Receives and directs incoming calls to appropriate departments and/or patient rooms using telecommunication devices.
• Provides excellent verbal and written English communication and interpersonal support while maintaining a professional demeanor.

• Minimum of 1 year of customer service or receptionist experience.
• Ability to work effectively with internal and external customers while maintaining a composed, professional demeanor.
• Proficiency in using telecommunication devices to receive and direct incoming calls.
• Excellent command of verbal and written English and strong interpersonal communication skills.
• Adherence to confidentiality policies and HIPAA regulations.
• Creative problem‑solving and critical‑thinking skills.
• Detail oriented with ability to prioritize based on shifting demands.
• Self‑starter with a strong sense of ownership and ability to work independently on assigned tasks.
• Ability to multi‑task, handle interruptions and work effectively in a fast‑paced, professional environment.

• Basic technology skills, including Microsoft Office programs.
• Experience with Workday.

High school diploma or equivalent. No license or certification required.

Ability to effectively communicate with all age levels served within the scope of the position/assigned areas.

• Perform essential functions of the position without posing a direct threat to health and safety, with or without a reasonable accommodation.
• Availability to float to other practice locations as needed, with reimbursement for mileage.

• Prolonged periods of sitting while working at a desk, computer, or telephone.
• Frequent use of hands and fingers for typing, writing, and operating office equipment.
• Occasional standing and walking to assist patients, retrieve files, or communicate with clinical staff.
• Reaching, bending, or stretching to access files, office supplies, or equipment.
• Capability to lift and carry light items up to 10–15 pounds.
• Visual acuity required for viewing computer screens, reading documents, and verifying patient information.
• Extended communication with persons in person and via telephone.
• Occasional movement between workstations, waiting areas, and clinical spaces throughout the office.

• Salary range: $17.64 to $26.58 per hour (based on experience, skill set, and education).
• Benefits include healthcare, dental, vision, and retirement options.

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status, or disability.