North America Head of Proactive Customer Success
Job in
Plainville, Hartford County, Connecticut, 06062, USA
Listed on 2026-07-13
Listing for:
Ralliant
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Ralliant is seeking a North America Customer Success Manager to lead the regional CS organization and drive proactive, high-impact engagement with key accounts. The role focuses on improving satisfaction, retention, and the overall customer experience across cross-functional teams.
Responsibilities include coaching a high-performing CS team, defining engagement plans with Sales and Product, and owning performance metrics.
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