Patient Service Representative - Outpatient Rehab

Hartford Healthcare -  -  - Responsibilities:
Greets and registers arriving patients, completes registration forms and verifies insurance.;
Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter.;
Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics.;
Collects co-payments and office charges as needed and explains office payment billing policies to patients.;
Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.).