Inside Sales Account Manager

Position Summary

The Inside Account Manager (IAM) is responsible for growing share within existing accounts across a wide range of industrial markets throughout North America. This role presents an exciting opportunity for a sales professional who thrives on leveraging established customer relationships to uncover and win new opportunities. The ideal candidate brings a proven track record of building high‑value, trusted relationships with key decision makers and influencers within their account base and consistently translating those relationships into measurable business growth.

This person will be measured on new design wins, and continued revenue growth within these customers.

• Own and proactively manage a portfolio of existing OEM accounts to drive sustained revenue growth through new and expanded design wins.
• Develop and execute strategic account plans focused on penetrating new programs and securing additional design wins within top customer accounts.
• Partner closely with customers to recommend replacement or alternative solutions that align with application requirements and commercial objectives.
• Build and maintain deep, multi‑level relationships within assigned accounts through regular engagement, expanding share of wallet and positioning the company as the preferred partner for future opportunities.
• Ensure timely and effective follow‑up on all leads within assigned accounts in accordance with defined standard work.
• Rigorously manage new business opportunities in  using the funnel management process, maintaining an accurate, current, and actionable pipeline at all times.

• BA/BS in a related field with 1-3 years’ experience in a sales environment, with at least 2 years managing large accounts.
• Or Associate’s degree in related field with at least 3 years’ experience in a sales environment managing large national accounts.
• Thrives in a fast‑paced, metrics‑driven sales environment; strong multitasking and prioritization skills are essential.
• Demonstrates an entrepreneurial mindset with a passion for driving sales growth and creating shareholder value for Gems Setra /Ralliant.
• Acts as a trusted consultant to customers by listening effectively, identifying needs, and solving problems through Gems Setra solutions.
• Excels at selling technical products and rapidly absorbing product knowledge; a technical degree is not required.
• Willing and able to travel up to 10–20% as needed.

• Proficient in Salesforce (SFDC), particularly working Leads, Opportunities and strong Funnel Management.
• Problem‑solving skills and data analysis abilities are a must.
• Demonstrated organizational, time management, and prioritization skills in a fast‑paced environment.
• Interpersonal skills, a high degree of reliability, commitment, tenacity, teamwork and creative energy to achieve success.
• Strong listening and influencing skills to identify and address customer needs.
• Knowledge of MS Office, CRM, ERP, and reporting software, including but not limited to Outlook, Excel, Word, JDE, , and Business Objects.
• May be assigned various projects and responsibilities, at the sole discretion of the Sales Director.

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next‑generation breakthroughs to life — faster, smarter, and more reliably. Our high‑performance instruments, sensors, and subsystems fuel mission‑critical advancements across industries, enabling real‑world impact where it matters most.

At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

Gems Setra is a leading global supplier of sensing and monitoring technologies, operating within the Precision Technologies platform of Ralliant Corporation. Through our comprehensive portfolio of premium sensing products, we deliver solutions to customer problems and challenges. As two Fortive businesses merged in 2022,…