Residential Coach; 2nd

Make a Real Impact in Your Community!

Are you passionate about helping individuals overcome substance abuse and reclaim their lives? At Community Solutions, Inc. (CSI), we believe in second chances and providing the support people need to succeed. For over 60 years, we’ve been a pioneer in community-based services, transforming lives through innovative programs for individuals involved in the child welfare, juvenile justice, or criminal justice systems.

Title: Residential Coach, FT

Schedule: Saturday - Wednesday 3pm-11pm

Starting Wage: $21.51/hr

Join our mission-driven team as a Full Time Residential Coach at our Lisa’s House Program in Plainville, CT. At Lisa’s House, youth will find an array of comprehensive, client‑specific treatment, services and interventions to help with emotional regulation, empowering adolescent females on decision‑making and building healthy relationships, and boosting educational functioning. This will be accomplished through the implementation of Dialectical Behavior Therapy (DBT).

The Residential Coach provides direct supervision, daily care, and support services for girls and their families involved with the program.

• Life‑Changing Work:
  Help individuals on parole rebuild their lives and contribute to their communities in meaningful ways.
• Trauma‑Informed Approach: CSI is committed to understanding and addressing trauma. You’ll receive ongoing training to ensure you can support clients with care and compassion.
• Collaborative Environment:
  Work closely with the Program Director, Clinicians, and external stakeholders in a supportive, team‑oriented setting.
• Growth Opportunities:
  Expand your expertise with training, certification, and professional development options in a growing organization.

• Perform duties involving care, custody, maintenance, educational and recreational planning and facilitation for youth in alignment with program’s therapeutic model.
• Counsel and advise girls in groups and individually by modeling appropriate behavior and encouraging girls to establish and develop effective, positive, interpersonal relationships.
• Contribute to a safe program community and culture.
• Facilitate daily focus and skills development groups.
• Develop and promote gender‑specific approaches.
• Maintain a gender‑specific, relational, culturally competent, and strength‑based culture within the program environment.
• Participate in weekly planning of program goals and objectives with assigned youth.
• Document and maintain daily activities log in accordance with designated policies and procedure utilizing web‑based and paper versions of log books and notes.
• Prepare timely and accurate reports regarding activities, incidents and/or girls’ progress and adjustment.
• Oversee maintenance and cleanliness of the living environment.
• Regularly participate and contribute as a member of the program team.
• Support and monitor family visits and assist as necessary with family mediations.
• Maintain order and security within the program by employing appropriate use of crisis intervention techniques and trainings.
• Transport girls to scheduled appointments/activities and provide line‑of‑sight supervision.
• Implement and monitor the program’s behavior motivation system.
• Demonstrate desired staff characteristics including enthusiasm, empathy, competency and the ability to model prosocial beliefs and values.
• Ensure that medication is administered in compliance with agency policies and procedures.
• Respond to all crisis / emergency situations and remain involved with the youth to ensure her safety and that of the other program participants.
• Successfully complete all required training during business and/or regularly scheduled shift hours.
• Perform all responsibilities and assignments in accordance with the guidelines set forth by CSSD and CSI policies and procedures.
• Perform all other assigned, related or required duties.

Starting Salary: $21.51/hour with applicable shift differentials.

• Associate’s Degree preferred in Human Service or related field, with at least six months of relevant experience, or, in lieu of a degree, a minimum of two years of professional experience in human services.
• Must…