Real Estate Agent Services & Operations Coordinator

We are seeking an energetic, detail-oriented professional to join our Keller Williams team as our Real Estate Agent Services & Operations Coordinator (internally known as our Director of First Impressions & Agent Services Coordinator). As the face and operational engine of our Plainville Market Center, you will create a welcoming environment for guests while empowering our real estate agents with the onboarding, technology training, and scheduling support they need to succeed.

• Front Desk & Administrative Support: Warmly greet clients and visitors, manage phone inquiries, process daily mail, and keep office supplies stocked and organized.
• Agent Onboarding & Tech Training: Lead new agents through a seamless onboarding process and train agents on Keller Williams technology platforms (including KW Command).
• Calendar & Event Coordination: Plan, manage, and promote the Market Center training calendar, workshops, and team meetings.
• Social Media Management: Create and post engaging content across social media channels to highlight office events, training programs, and agent achievements.

• Warm, professional demeanor with outstanding communication skills.
• High comfort level with technology and an ability to teach tech tools to others.
• Strong organizational skills and the ability to manage multiple priorities at the front desk.
• Experience in administrative roles, customer service, or real estate (familiarity with Keller Williams systems is a plus).
• Paid Time Off (PTO)
• Paid Holidays
• Professional development and leadership growth opportunities within the Keller Williams network