Player Services Cashier
Listed on 2026-06-26
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Entertainment & Gaming
Customer Service Rep, Casino, Gaming Manager, Online Gaming / Sports Betting
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and an annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Responsibilities- Foster a fun environment.
- Act as a gracious host to all guests and co‑workers.
- Promote a positive influence in the community and participate in company‑sponsored events.
- Ensure interactions with internal and external guests follow the guidelines of the Red‑Carpet Customer Service Program.
- Maintain a balanced cashier's station.
- Process cash transactions for casino customers and employees (including cashing TITO tickets, personal checks, traveler's checks, exchanging currency, and processing cash advances).
- Be knowledgeable of and comply with Title 31 regulations.
- Enroll patrons into the Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions.
- Work the main bank as assigned.
- Answer phone calls with proper etiquette.
- Comply with state, company, and departmental policies and regulations.
PENN Entertainment is an equal opportunity employer. We are committed to providing a diverse and inclusive workplace and encourage all qualified candidates to apply.
Starting Salary$17.50 per hour, plus tips and gratuities
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