Cafe Manager

Lead with Purpose at Howley Bread Group (HBG) Where Warmth Meets Opportunity!

At HBG, we’re more than a Panera Bread bakery-café; we’re a close‑knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together.

• As the Cafe Manager
  , you’ll work closely with your General Manager, playing a critical role in leading the team and managing the café’s day‑to‑day operations.
• Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best.
• Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality.
• Build your leadership skills through hands‑on experience, preparing you for future opportunities within the company.

• Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently.
• Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance.
• Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience.
• Financial Management: Support your General Manager in managing budgets and controlling costs.
• Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures.

• Path To Advancement: At HBG, we’re committed to promoting from within. As a Cafe Manager, you’ll have the opportunity to develop your leadership skills and advance within the company.
• Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority.
• Community: We value our communities and strive to give back in a meaningful way.
• Insurance: Medical, Dental, Life, Short-Term & Long-Term disability.
• Retirement Plan: After 1 year, you are eligible to participate in the company’s plan, upon reaching 21 years of age.
• Vacation
  :
  After 90 days of employment, you are eligible for paid vacation.

• Must be at least 18 years old.
• Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred.
• Ability to pass a background check.
• This role requires full-time (40) flexible hours, including nights & weekends.
• While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Join Our Family at Howley Bread Group (HBG) Where Warmth Meets Opportunity!
At HBG, we’re more than a Panera Bread bakery-café; we’re a close‑knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together.