Counter Sales Associate

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a Counter Sales Associate in Massachusetts. This role offers comprehensive wellness and financial benefits, generous time off, stability, unlimited career potential, and a culture of inclusion.

• Comprehensive wellness and financial benefits:
  Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more.
• Generous time off package: paid maternity, parental leave, sick time, and vacation time.
• Stability:
  Since 2020, White Cap has doubled in size.
• Unlimited career potential.
• Great Place to Work certification.
• Inclusive culture: we value and celebrate who you are.

A Counter Sales Associate at White Cap provides exceptional customer service to our walk‑in, phone, and will‑call customers.

• Processes orders, quotes prices, enters orders into the system, and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications, provides technical advice, troubleshoots, and helps resolve customers’ problems.
• Upsells by identifying related products, add‑on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

If you’re looking to play a role in building America, we can’t wait to meet you.

$20.00-$26.50 hourly (Massachusetts law requires the posting of the salary range for advertised jobs).

Sales

On‑Site

Arriaga, Melissa

WCJR-034250

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and affirmative action employer. We consider for employment and hire qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran, or disability status or any factor prohibited by law.