Sales and Service Technician

• Execute appointments scheduled with customers
• Travel to customers' home based on assigned appointments
• Build long-term relationships with customers and professionally represent the company
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
• Perform annual customer maintenance visits, examining work previously completed
• Perform reactive service appointments, diagnose, and fix any issues
• Install additional products purchased by the customer as necessary
• Adhere to safety regulations and procedures when carrying out responsibilities
• Examine solutions installed by the company and determine potential warranty or non-warranty work
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

• 1 or more years of proven sales experience preferred but not required
• Construction/Home Improvement experience preferred
• Proven customer relations experience preferred
• High school diploma or GED or equivalent experience
• A valid, non-restrictive Driver's License is required

Demonstrates strong customer relations and sales capabilities while executing service appointments and installations. Adheres to safety regulations and effectively communicates job statuses to ensure customer satisfaction.

• Customer Relations Experience
• Sales Experience
• Construction/Home Improvement Experience
• Valid Driver's License
• Safety Regulations Adherence

• Relationship Building
• Communication Skills

• High School Diploma
• GED

• Service Appointments
• Installation
• Maintenance Visits
• Reactive Service
• Warranty Work