Aimbridge Corporate - Invoice Resolution Specialist

Overview

The Invoice Resolution Specialist keeps invoice operations moving by resolving discrepancies, supporting processing, and helping ensure timely payments in a high‑volume, fast‑paced environment. This role focuses on accuracy, timely approvals, and clear documentation while providing responsive service to internal teams, vendors, and hotel properties.

• High school diploma required
• 25 years of Accounts Payable experience, including full‑cycle AP processing using a Windows‑based accounting system
• JDE and Market Basket currently;
  Coupa and SAP experience preferred
• Advanced Excel skills
• Strong attention to detail, analytical problem‑solving, and the ability to manage multiple priorities in a high‑volume environment
• Effective communicator with strong stakeholder management, customer service, and the ability to work independently and collaboratively

Keeping Invoices Moving

• Resolve three‑way match discrepancies and research pricing, quantity, and approval issues daily
• Monitor invoice status, elevate delays, and ensure invoices reach fully approved status
• Process pass‑through, MMM, same‑day demand, and other invoice types accurately and on time
• Meet service expectations, including same‑day demand deadlines and 2‑day turnaround for approved invoices
• Prioritize work based on payment terms, urgency, and discount opportunities

Accuracy with Insight

• Review invoices and support documents for accuracy, completeness, and proper approvals before posting
• Validate uploads, prevent duplicate entries, and maintain data integrity across invoice records
• Maintain records and documentation in line with company policy, accounting standards, and close schedules
• Use Excel and tracking logs to monitor invoice status, aging, payment trends, batches, and vendor details
• Support reporting and analysis by keeping invoice data organized, accurate, and current

Partnerships That Keep Work Flowing

• Serve as a primary contact for vendors, hotel properties, and internal teams on invoice questions and payment status
• Follow up with leaders and stakeholders to secure approvals, resolve issues, and communicate next steps clearly
• Manage incoming calls, emails, and Level 1 Service Desk tickets within service level expectations
• Collaborate with Treasury, Procurement, Accounting, and other teams to resolve escalated invoice and payment issues
• Support office operations, mail distribution, AP desk backup, and special projects as needed

• Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan