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Invoice Resolution Specialist
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-07
Listing for:
Aimbridge Hospitality
Full Time
position Listed on 2026-07-07
Job specializations:
-
Accounting
Accounts Receivable/ Collections, Office Administrator/ Coordinator, Accounting Assistant, Bookkeeper/ Accounting Clerk
Job Description & How to Apply Below
- 2–5 years of Accounts Payable experience, including full-cycle AP processing using a Windows-based accounting system
- JDE and Market Basket experience.
- Coupa and SAP experience strongly preferred
- Advanced Excel skills
- Strong attention to detail, analytical problem-solving, and the ability to manage multiple priorities in a high-volume environment
- Effective communicator with strong stakeholder management, customer service, and the ability to work independently and collaboratively
Keeping Invoices Moving
- Resolve three-way match discrepancies and research pricing, quantity, and approval issues daily
- Monitor invoice status, escalate delays, and ensure invoices reach fully approved status
- Process pass-through, MMM, same-day demand, and other invoice types accurately and on time
- Meet service expectations, including same-day demand deadlines and 2-day turnaround for approved invoices
- Prioritize work based on payment terms, urgency, and discount opportunities
- Review invoices and support documents for accuracy, completeness, and proper approvals before posting
- Validate uploads, prevent duplicate entries, and maintain data integrity across invoice records
- Maintain records and documentation in line with company policy, accounting standards, and close schedules
- Use Excel and tracking logs to monitor invoice status, aging, payment trends, batches, and vendor details
- Support reporting and analysis by keeping invoice data organized, accurate, and current
- Serve as a primary contact for vendors, hotel properties, and internal teams on invoice questions and payment status
- Follow up with leaders and stakeholders to secure approvals, resolve issues, and communicate next steps clearly
- Manage incoming calls, emails, and Level 1 Service Desk tickets within service level expectations
- Collaborate with Treasury, Procurement, Accounting, and other teams to resolve escalated invoice and payment issues
- Support office operations, mail distribution, AP desk backup, and special projects as needed
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